In the face of skyrocketing food prices, many consumers are rethinking their restaurant spending. Lower-income diners especially are forced to make more value-motivated choices rather...
With 40% of restaurant revenue coming from online sales, digital channels must be on the menu. In the "Order To Eat Tracker®," Pizza Guys’ Michael...
As restaurants look to remove friction from the ordering process, many are rolling out increasingly intuitive mobile ordering options, but voice commerce has been slow...
While the easing of restrictions on restaurant dining is fueling resurgent consumer demand, restaurants are finding that hiring and retaining staff is a challenge in...
The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants...
While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR...
Restaurants that have the resources to make significant investments in their digital platforms are seeing results, driving sales via their online channels. By the Numbers...
Restaurant customers continue to look for frictionless payment options, but PYMNTS findings reveal that these technologies are becoming less widely available rather than more. By...
As skyrocketing prices threaten restaurants’ growth, many are turning to digital technologies both to retain the loyalty of cost-conscious consumers and, internally, to manage pricing...