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Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
June 13, 2022  |  Restaurant innovation

As quick-service restaurants (QSRs) navigate industry changes, from labor shortages to emerging digital trends, stiff competition requires them to find ways to keep pace with...

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The Data Point: 65% of ‘Grab-and-Go’ Restaurant Clients Have a Taste for Digital Wallets
The Data Point: 65% of ‘Grab-and-Go’ Restaurant Clients Have a Taste for Digital Wallets
June 09, 2022  |  ResTech

Are you a “grab-and-go” restaurant customer, favoring whatever’s fastest? Perhaps you’re more of a “dine-in” fan who prefers the full tableside experience. Maybe you’re the...

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or...

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‘Dark Kitchen’ Brands Still Need to Focus on Virtual Hospitality
‘Dark Kitchen’ Brands Still Need to Focus on Virtual Hospitality
May 23, 2022  |  Loyalty & Rewards

With the rise of digital ordering, many of today’s restaurant customers no longer expect to have an in-person relationship with all the brands they purchase...

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Today in Food Commerce: Tesco Trials in-Store Co-Working Space; Swiggy to Acquire Dineout
Today in Food Commerce: Tesco Trials in-Store Co-Working Space; Swiggy to Acquire Dineout
May 13, 2022  |  Commerce

Today in food commerce, leading United Kingdom grocer Tesco brings flexible office space into one of its stores, while Swiggy plans to buy Dineout. Plus,...

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PYMNTS AM Radar: Twitter on Hold; Crypto Lightning; Cash Flow Magic; Soup to Nuts; ICYMI
PYMNTS AM Radar: Twitter on Hold; Crypto Lightning; Cash Flow Magic; Soup to Nuts; ICYMI
May 13, 2022  |  Acquisitions

Today is Friday, May 13. Friday the 13th is known as an unlucky day in western superstition and is also the premise of the slasher...

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Data Dives Help Restaurants Deliver ‘Soup to Nuts’ Customized Experiences
Data Dives Help Restaurants Deliver ‘Soup to Nuts’ Customized Experiences
May 13, 2022  |  ResTech

Consumers may be returning to on-premises dining in droves, but they haven’t lost the fondness for digital ordering they discovered during the pandemic — when...

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Restaurants Continue Automating Amid Staff Shortages, Demanding Consumers 
Restaurants Continue Automating Amid Staff Shortages, Demanding Consumers 
May 03, 2022  |  ResTech

The pandemic was a boom time for some restaurants, with a 200% increase in the early months of the worldwide health crisis. Even now as...

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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