Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...
The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...
The pandemic has severely impacted consumers’ decision making across the pillars of daily living, and this is true regarding how consumers dine. For example, the...
No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of...
Above all else, when it comes to restaurant orders, consumers are looking for convenience. They want to be able to quickly place their order, pop...
While ghost kitchens were not invented during the pandemic, the digital ordering boom of 2020 supercharged the model, leading to the creation of new virtual...
Price is only one of several factors that diners use to help decide on a restaurant. Technology plays a big role as well. So does...
Today in food commerce, PYMNTS data reveal how consumers’ restaurant expectations are changing, and Panera goes all in on subscription commerce. Plus, David Bloom, Chief...
When American consumers select a restaurant to order from or visit, they are spoiled for choice. Consumers have long prioritized food quality, convenience and price,...