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Data Dives Help Restaurants Deliver ‘Soup to Nuts’ Customized Experiences
Data Dives Help Restaurants Deliver ‘Soup to Nuts’ Customized Experiences
May 13, 2022  |  ResTech

Consumers may be returning to on-premises dining in droves, but they haven’t lost the fondness for digital ordering they discovered during the pandemic — when...

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Restaurants Continue Automating Amid Staff Shortages, Demanding Consumers 
Restaurants Continue Automating Amid Staff Shortages, Demanding Consumers 
May 03, 2022  |  ResTech

The pandemic was a boom time for some restaurants, with a 200% increase in the early months of the worldwide health crisis. Even now as...

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

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Chipotle on Improving Both Customer and Staff Experiences With Automation
Chipotle on Improving Both Customer and Staff Experiences With Automation
May 02, 2022  |  Restaurant innovation

Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

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36% of Consumers Use Mobile Order-Ahead for Restaurant Meals More Often
36% of Consumers Use Mobile Order-Ahead for Restaurant Meals More Often
April 28, 2022  |  ResTech

The pandemic has severely impacted consumers’ decision making across the pillars of daily living, and this is true regarding how consumers dine. Get the Full...

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Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
April 28, 2022  |  Consumer Insights

No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of...

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Consumers Expect Convenient Pickup Options at Their Favorite Restaurants
Consumers Expect Convenient Pickup Options at Their Favorite Restaurants
April 25, 2022  |  Restaurant innovation

Above all else, when it comes to restaurant orders, consumers are looking for convenience. They want to be able to quickly place their order, pop...

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Ghost Kitchens Are Threat and Opportunity for Restaurant Biz
Ghost Kitchens Are Threat and Opportunity for Restaurant Biz
April 25, 2022  |  Restaurant innovation

While ghost kitchens were not invented during the pandemic, the digital ordering boom of 2020 supercharged the model, leading to the creation of new virtual...

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