PYMNTS eBook

Billing Shifts From Back-Office Chore to Customer Loyalty Test
Billing Shifts From Back-Office Chore to Customer Loyalty Test
February 04, 2026  |  Opinion

Streamlining billing and payments optimizes the entire customer experience, Paymentus President and CEO Dushyant Sharma writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That...

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Credit Unions Adjust to Technology Shifts While Prioritizing Members
Credit Unions Adjust to Technology Shifts While Prioritizing Members
February 03, 2026  |  eBook

Credit unions can find opportunity in navigating technology shifts and trends while keeping members at the center, Velera President and CEO Chuck Fagan writes in a...

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America’s Workers Got Left Behind in the FinTech Boom
America’s Workers Got Left Behind in the FinTech Boom
February 02, 2026  |  eBook

American workers drive spending, and rely on timely payments, Ingo Payments CEO Drew Edwards writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That...

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Digital Payments Reshape Insurance Competition
Digital Payments Reshape Insurance Competition
January 30, 2026  |  Opinion

Succeeding in insurance payments requires building scalable ecosystems, One Inc CEO Ian Drysdale writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.”...

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AI-Fueled Fraud Forces Banks to Rethink Identity Checks
AI-Fueled Fraud Forces Banks to Rethink Identity Checks
January 29, 2026  |  Opinion

Identity, onboarding and fraud prevention are critical in managing financial crime across the digital economy, Trulioo CEO Vicky Bindra writes in a new PYMNTS eBook, “2025’s...

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Galileo Pushes for Payments That Hold Up Under Pressure 
Galileo Pushes for Payments That Hold Up Under Pressure 
January 28, 2026  |  Opinion

The next wave of focus is moving toward everyday payment experiences that hold up under pressure, Galileo Financial Technologies VP of Product Management Prashant Shah...

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CFOs Prepare for AI by Modernizing Payments
CFOs Prepare for AI by Modernizing Payments
January 27, 2026  |  Opinion

A growing demand for digital solutions, data and flexible platforms marked 2025, Boost Payment Solutions founder and CEO Dean M. Leavitt writes in a new...

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FIS Moves Payments From Checkout to Intelligence Layer
FIS Moves Payments From Checkout to Intelligence Layer
January 26, 2026  |  Opinion

The convergence of payments, loyalty and digital wallets has created opportunities to reimagine the entire shopping journey, FIS Global Head of Payment Networks David Keenan...

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Embedding Payments Put Platforms in Control of the Customer Relationship
Embedding Payments Put Platforms in Control of the Customer Relationship
November 04, 2025  |  Opinion

Platforms that embed payments own the economics and the customer relationship, Finix CEO and Co-Founder Richie Serna writes in a new PYMNTS eBook, “Headlines That...

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