PYMNTS Intelligence

Tipping, Fees May Be Diners’ Tipping Point

Tipping, Fees May Be Diners’ Tipping Point
Tipping, Fees May Be Diners’ Tipping Point
August 12, 2024  |  Consumer Insights

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and...

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98% of Financially Strained Restaurant Customers Are Cutting Back
98% of Financially Strained Restaurant Customers Are Cutting Back
August 12, 2024  |  Consumer Insights

As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to...

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Study Shows Top-Performing Credit Unions Innovate to Stay Competitive
Study Shows Top-Performing Credit Unions Innovate to Stay Competitive
August 12, 2024  |  Credit Unions

Credit union (CU) executives understand the importance of innovation. However, PYMNTS Intelligence uncovered a disconnect between how some CUs measure innovation success among different performance...

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77% of Consumers Expect Banks to Use AI to Fight Fraud
77% of Consumers Expect Banks to Use AI to Fight Fraud
August 12, 2024  |  Fraud Prevention

Real-time payments, known for their speed and immediacy, have faced adoption hurdles primarily due to perceptions about security. As financial institutions (FIs) and payments providers...

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Social Commerce Shoppers Pick Instagram for Apparel, TikTok for Beauty
Social Commerce Shoppers Pick Instagram for Apparel, TikTok for Beauty
August 09, 2024  |  Social Commerce

As consumers begin to adopt social media channels to make purchases, PYMNTS Intelligence found which apps shoppers are turning to for different kinds of retail...

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How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
August 09, 2024  |  Retail

So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how...

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Property Management Report Shows Over Half of Tenants Pay Rent Online
Property Management Report Shows Over Half of Tenants Pay Rent Online
August 09, 2024  |  Faster Payments

In the expansive rental market, where more than 34% of Americans make monthly payments, traditional methods like paper checks and wire transfers are proving inefficient....

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Gen Z Uses Grocery Subscriptions 133% More Than Gen X
Gen Z Uses Grocery Subscriptions 133% More Than Gen X
August 08, 2024  |  Consumer Insights

As online grocery subscriptions gain in popularity, Generation Z is leading the charge by a considerable margin. Get the Full Story Complete the form to...

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GenAI Tools Show Promise of Reducing Payments Fraud by 85%
GenAI Tools Show Promise of Reducing Payments Fraud by 85%
August 08, 2024  |  Artificial Intelligence

The landscape of payments fraud is undergoing a shift as traditional detection methods become increasingly inadequate against sophisticated fraud schemes. Get the Full Story Complete...

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