PYMNTS Intelligence

Convenience Stores Are Stepping up Their Personalization to Drive Loyalty

Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
June 13, 2024  |  Retail

As convenience retailers compete for consumers’ loyalty, major players are leveraging shopper data to personalize their messaging, looking to drive deeper connections. Get the Full...

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78% of CFOs Say AI Is ‘Extremely Important’ to Payments Processes
78% of CFOs Say AI Is ‘Extremely Important’ to Payments Processes
June 13, 2024  |  artificial intelligence

Most CFOs working on behalf of organizations earning at least $1 billion annually use multiple systems to manage their source-to-pay cycles, and nearly 60% of...

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How Credit Unions Are Playing David Against Industry Goliaths
How Credit Unions Are Playing David Against Industry Goliaths
June 13, 2024  |  Credit Unions

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising...

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Millennial Shoppers Lead Resale’s Growth
Millennial Shoppers Lead Resale’s Growth
June 12, 2024  |  Retail

As consumers turn to secondhand shopping options to manage their budgets amid inflation, millennials are leading the way. Get the Full Story Complete the form...

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Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
June 12, 2024  |  Retail

According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses...

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61% of Small Businesses Use AI to Automate Daily Tasks
61% of Small Businesses Use AI to Automate Daily Tasks
June 12, 2024  |  artificial intelligence

PYMNTS Intelligence’s recently-released “New Report: SMBs Race to Critical Mass on AI Usage found there is a sharp divide in how small and medium-sized businesses...

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Study: Small Businesses Emerge as Prime Candidates for Embedded Lending Products
Study: Small Businesses Emerge as Prime Candidates for Embedded Lending Products
June 12, 2024  |  Consumer Finance

Lenders across major global economies offer embedded lending. However, data suggests that the typical lender that serves consumers or small- to medium-sized businesses (SMBs) has...

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Menus Fizzled but QR Codes Find Favor Powering Pay at Table at Restaurants
Menus Fizzled but QR Codes Find Favor Powering Pay at Table at Restaurants
June 11, 2024  |  ResTech

Decades old — tracing its origins back to the 1990s — the QR code has at times struggled to find its place in commerce and...

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Gen Z Wants to Buy Cars Most — but Buys Them Least
Gen Z Wants to Buy Cars Most — but Buys Them Least
June 11, 2024  |  Retail

Young consumers are the likeliest to be saving up to buy a car, but that rarely translates to them being able to afford a new...

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