PYMNTS Intelligence

Consumers Are Spending More, but 6 in 10 Check the Price Tag First
Consumers Are Spending More, but 6 in 10 Check the Price Tag First
April 02, 2024  |  Consumer Insights

As reported last week, data from the Bureau of Economic Analysis confirms February consumer spending was up, a trend some analysts believe could influence the Fed’s decision to...

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43% of Retailers Say False Declines Are a Major Problem for Shoppers
43% of Retailers Say False Declines Are a Major Problem for Shoppers
April 02, 2024  |  Retail

As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point,...

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Brands Set Sights on Multibillion-Dollar TikTok Commerce Opportunity Despite Uncertainty
Brands Set Sights on Multibillion-Dollar TikTok Commerce Opportunity Despite Uncertainty
April 02, 2024  |  Social Commerce

Even as the future of TikTok hangs in the balance, brands continue to leverage the platform’s wide audience of young consumers to drive engagement and...

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Retailers Step Up In-Store Media in Bid for Advertiser Spend
Retailers Step Up In-Store Media in Bid for Advertiser Spend
April 02, 2024  |  Retail

As retailers feel shoppers’ belt-tightening behaviors hurt sales, many are turning to in-store retail media to increase their revenue and profit margins. Get the Full...

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More Than 30% of Card Users Opt for Cash Back Rewards
More Than 30% of Card Users Opt for Cash Back Rewards
April 02, 2024  |  Loyalty & Rewards

While it’s common for businesses to foster customer loyalty by offering perks in exchange for purchases, cardholders have a certain degree of dissatisfaction with the...

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The Cost of Not Knowing Is 4.4% of Revenue for Middle-Market Firms
The Cost of Not Knowing Is 4.4% of Revenue for Middle-Market Firms
April 02, 2024  |  Spend Management

According to PYMNTS Intelligence’s inaugural edition of “The 2024 Certainty Project Report,” uncertainty costs middle-market companies more than $20 million on average, per these firms’...

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Supply Chain Enhancements Could Mitigate Impact of Baltimore Tragedy 
Supply Chain Enhancements Could Mitigate Impact of Baltimore Tragedy 
April 01, 2024  |  Supply Chain

While government crews continue to work on opening up a temporary, alternate shipping route around the site of last week’s catastrophic bridge collapse, how the incident will...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock...

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Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
March 31, 2024  |  Artificial Intelligence

In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to...

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