PYMNTS Intelligence

31% of Consumers Want VR to Recreate Brick-and-Mortar Shopping
31% of Consumers Want VR to Recreate Brick-and-Mortar Shopping
January 29, 2024  |  eCommerce

As retailers look for ways to merge the brick-and-mortar and eCommerce experiences, many shoppers are open to using virtual reality (VR) to bridge the gap....

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74% of Acquirers Say Store Card Split-Pay Plans Improve Client Satisfaction
74% of Acquirers Say Store Card Split-Pay Plans Improve Client Satisfaction
January 29, 2024  |  Payment Methods

Often as part of loyalty initiatives, brands and merchants partner with financial institutions to launch their own credit cards. Get the Full Story Complete the...

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BNPL Finds Traction in Unexpected Niches and Subscription Services 
BNPL Finds Traction in Unexpected Niches and Subscription Services 
January 29, 2024  |  Buy Now Pay Later

People using buy now, pay later (BNPL) are favoring these options and incorporating them into their financial choices. This growing trend has led BNPL providers...

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Mid-Sized Firms Are Lagging in AP and AR Automation
Mid-Sized Firms Are Lagging in AP and AR Automation
January 29, 2024  |  B2B Payments

Automation of business processes among small and medium-sized businesses (SMBs) is traditionally behind the level of adoption shown by larger companies that have more economic...

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Free Shipping Bolsters Loyalty Most Among Online Shoppers
Free Shipping Bolsters Loyalty Most Among Online Shoppers
January 29, 2024  |  Retail

Foot traffic is a key metric of customer attraction for brick-and-mortar stores, and online visits are the corresponding metric for online shops. If the product...

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Only 30% of Non-Recurring Payments Are Made in Real Time
Only 30% of Non-Recurring Payments Are Made in Real Time
January 29, 2024  |  Faster Payments

Ad hoc payments, which are irregular payments made outside of normal invoicing and payroll processes, can be a hassle for enterprises. Get the Full Story...

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22% of Consumers Use BNPL for Alcoholic Beverage Payments
22% of Consumers Use BNPL for Alcoholic Beverage Payments
January 26, 2024  |  Buy Now Pay Later

As consumers look for ways to afford the alcoholic beverages they want, a share of buy now, pay later users are paying for their beer,...

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eCommerce Firms Use Advanced Screening Tools to Combat Tech-Driven Fraud
eCommerce Firms Use Advanced Screening Tools to Combat Tech-Driven Fraud
January 26, 2024  |  Security & Fraud

eCommerce firms are grappling with the widespread impact of fraud, and according to PYMNTS Intelligence research, more than 80% encountered true fraud — verified instances...

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Switch Bakery Says Flexible Subscription Options Drive Long-Term Loyalty
Switch Bakery Says Flexible Subscription Options Drive Long-Term Loyalty
January 26, 2024  |  Subscriptions

As subscription merchants look to drive loyalty and combat churn, Monterey, California’s Switch Bakery is seeing its Bread Club build long-term relationships with customers by meeting their...

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