PYMNTS Intelligence

Security Concerns Limit Growth of Instant Payments for Rent-Related Refunds
Security Concerns Limit Growth of Instant Payments for Rent-Related Refunds
December 26, 2023  |  Real-Time Payments

Rental prices keep on rising year after year, and some rental contracts have been tightened by requiring larger deposits at the signing. To illustrate: since...

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Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
December 26, 2023  |  Artificial Intelligence

With the widespread emergence of OpenAI’s large language model-based ChatGPT platform in late 2022, a considerable amount of public attention and private capital have been...

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Year in Review: Social Media eCommerce Has Not Yet Caught On
Year in Review: Social Media eCommerce Has Not Yet Caught On
December 22, 2023  |  eCommerce

Social platforms such as TikTok, Facebook and Instagram have made it quicker and easier for consumers worldwide to share their shopping stories and start retail...

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Gen AI Turns Bank Chatbots Into Financial Advisors
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023  |  Artificial Intelligence

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. Get the...

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6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
December 22, 2023  |  Subscriptions

As subscription merchants look to reduce transaction friction to increase conversion, the majority now offer “buy buttons.” Get the Full Story Complete the form to...

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Streaming Subscriptions Set Sights on New Monetization Opportunities
Streaming Subscriptions Set Sights on New Monetization Opportunities
December 22, 2023  |  Streaming

As streaming platforms evolved throughout the year, many leaders in the industry set their sights on ways to monetize their content beyond subscription fees and...

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BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
December 22, 2023  |  Retail

Embedded payments can open the door to monetizing new revenue streams, deepening customer engagement and growing new lines of business. However, retail marketplaces, payment facilitators...

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Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscription Commerce

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

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Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
December 21, 2023  |  Connected Economy

There’s been a significant increase in digital engagement across all age groups and income brackets over the past year, PYMNTS Intelligence has found, with the...

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