PYMNTS Intelligence

83% of Bank Execs Eye GenAI With Hope and Hesitation

83% of Bank Execs Eye GenAI With Hope and Hesitation
83% of Bank Execs Eye GenAI With Hope and Hesitation
January 05, 2024  |  Artificial Intelligence

The financial services sector has long been a proving ground for emerging technologies. The current era of disruption is no exception to this history. GenAI...

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48% of Consumers Look Beyond Their Primary Bank for Mortgage Loans
48% of Consumers Look Beyond Their Primary Bank for Mortgage Loans
January 05, 2024  |  Loans

Traditionally, consumers rely on their primary financial institutions (FIs), such as banks or credit unions (CUs), for credit products like credit cards, mortgages, auto loans...

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Nearly 40% of Boomers Don’t Know How Pay-by-Bank Payments Work
Nearly 40% of Boomers Don’t Know How Pay-by-Bank Payments Work
January 04, 2024  |  Payment Methods

Account-to-account (A2A) payments, also known as pay by bank, involve the transfer of funds between bank accounts, often in real-time. Unlike traditional card networks, these...

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Every Payment Recovery Method Counts for Subscription Merchants
Every Payment Recovery Method Counts for Subscription Merchants
January 04, 2024  |  Subscriptions

For subscription commerce merchants, payment recovery methods are vital to protecting revenue, and the more such methods, the better. Get the Full Story Complete the...

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Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to Coke? 
Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to...
January 04, 2024  |  Retail

Coke or Pepsi? The perennial debate takes a new twist in the price negotiation battle between retailers and global food giants. Get the Full Story...

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Two-Thirds of Consumers Prefer to Receive Personalized Offers via Email
Two-Thirds of Consumers Prefer to Receive Personalized Offers via Email
January 04, 2024  |  Loyalty & Rewards

Personalized offers have become a driving force in consumer behavior in today’s fast-evolving market landscape, reshaping shopping habits and influencing brand loyalty.  Get the Full...

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A Third of Consumers Cite Security for Avoiding Mobile Bill Payments
A Third of Consumers Cite Security for Avoiding Mobile Bill Payments
January 04, 2024  |  Mobile Wallets

Mobile wallets have gained significant popularity in recent years, providing consumers with a convenient and fast way to make purchases without the need for cash...

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7 in 10 Main Street SMBs Use the Same eCommerce Platforms
7 in 10 Main Street SMBs Use the Same eCommerce Platforms
January 04, 2024  |  eCommerce

An online presence is a must for any business today, and online sales require a platform that allows consumers to have an easy, quick and...

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1 in 5 Consumers Pay Auto Loans With Mobile Wallets
1 in 5 Consumers Pay Auto Loans With Mobile Wallets
January 04, 2024  |  Mobile Wallets

Mobile wallets have gained immense popularity among consumers, not only for making in-store purchases but also for their ability to manage finances and store sensitive...

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