PYMNTS Intelligence

Refund Features Keep Subscription Shoppers From Canceling

Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscription Commerce

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

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Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
December 21, 2023  |  Connected Economy

There’s been a significant increase in digital engagement across all age groups and income brackets over the past year, PYMNTS Intelligence has found, with the...

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Boomers Embrace Digital to Catch Up With Kids and Grandkids
Boomers Embrace Digital to Catch Up With Kids and Grandkids
December 21, 2023  |  Connected Economy

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Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances
Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances
December 21, 2023  |  Personal Finance

Balancing household budgets amid rising living costs is a widespread challenge. To streamline finances, individuals residing with partners or spouses are most likely to pool...

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New Study Finds Acquirer Confusion Clouds Installment Plan Landscape
New Study Finds Acquirer Confusion Clouds Installment Plan Landscape
December 21, 2023  |  BNPL

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72% of Consumers Plan to Shop With Small Businesses This Holiday Season
72% of Consumers Plan to Shop With Small Businesses This Holiday Season
December 21, 2023  |  Digital Payments

Surpassing all expectations, consumers turned up in record numbers for this year’s Black Friday weekend, the traditional kickoff to the holiday shopping season in the...

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Nearly 3 in 10 Credit Union Members Willing to Change FIs to Access New Products
Nearly 3 in 10 Credit Union Members Willing to Change FIs to Access New Products
December 20, 2023  |  Credit Unions

Credit unions (CUs) are known for their personalized and member-focused services, which is an attractive offering for many of their members. But alternatively, they have...

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B2B Extinction Event: Can Electronic Payments Automate Away Paper Checks?
B2B Extinction Event: Can Electronic Payments Automate Away Paper Checks?
December 20, 2023  |  B2B Payments

The year is 2023, almost 2024, and we are decidedly in the digital era.  Get the Full Story Complete the form to unlock this article...

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Many Independent Restaurants Remain Social Media Holdouts Despite Digital Shift
Many Independent Restaurants Remain Social Media Holdouts Despite Digital Shift
December 20, 2023  |  SMBs

Even as restaurants agree on the importance of being accessible via digital channels, many independent eateries continue to abstain from social media platforms, PYMNTS Intelligence...

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