PYMNTS Intelligence

No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes
No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes
November 14, 2023  |  Retail

“Dupe, private label, call it what you want, consumers want more,” PYMNTS said in March, and that’s a sentiment that lives on. This is because...

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Retail Subscribers Like to Stick With What’s Familiar
Retail Subscribers Like to Stick With What’s Familiar
November 13, 2023  |  Subscriptions

When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...

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BNPL and Financial Education Unlock Opportunities for Credit-Insecure Consumers 
BNPL and Financial Education Unlock Opportunities for Credit-Insecure Consumers 
November 13, 2023  |  Consumer Finance

While credit rules may vary in other countries, in the United States, having a good credit score is the passport to securing a mortgage, a...

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Grocery Shoppers Continue to Trade Down Despite Inflation Relief
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
November 13, 2023  |  Economy

In times of economic uncertainty and persistent inflation, consumers tend to stretch their budgets to the maximum, especially in essential categories like groceries. Get the...

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34% of Consumers Say the Pressure to Tip Is Out of Control
34% of Consumers Say the Pressure to Tip Is Out of Control
November 13, 2023  |  Consumer Finance

Imagine being at the checkout, set to pay for a snack you’ve just grabbed. Suddenly, the digital screen of the point-of-sale system lights up, suggesting...

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Lower Income Consumers Feel the Pressure of Weaker Labor Market
Lower Income Consumers Feel the Pressure of Weaker Labor Market
November 13, 2023  |  Economy

After two years of persistent inflation levels above wages, the economy of U.S. households is beginning to show signs of weakness, leaving consumers struggling to...

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The Legal Industry Is Ripe for the Adoption of AI
The Legal Industry Is Ripe for the Adoption of AI
November 13, 2023  |  Artificial Intelligence

Historical resistance to change In multiple ways, the legal industry is inherently resistant to disruptive change: It is bound by long-established ethical considerations, the sensitive...

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Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

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1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
November 10, 2023  |  Faster Payments

As restaurants and others in the hospitality space look for ways to boost retention, PYMNTS Intelligence reveals that instant tip payouts can go a long...

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