PYMNTS Intelligence

Nearly Half of Consumers Use Digital Wallets for Bill Payments Globally

Nearly Half of Consumers Use Digital Wallets for Bill Payments Globally
Nearly Half of Consumers Use Digital Wallets for Bill Payments Globally
April 02, 2025  |  Digital Payments

Despite a global familiarity with digital wallets, how consumers are actually using them reveals a patchwork of preferences and nascent adoption beyond basic transactions. Get...

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Real-Time Payments Continue Momentum With New Partnerships and Wider Bank Coverage
Real-Time Payments Continue Momentum With New Partnerships and Wider Bank Coverage
April 01, 2025  |  Real-Time Payments

The real-time payments ecosystem is evolving fast — not with hype but with concrete infrastructure upgrades and strategic expansions. Get the Full Story Complete the...

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Information Firms Lead in GenAI ROI, With 65% Reporting Positive Results
Information Firms Lead in GenAI ROI, With 65% Reporting Positive Results
April 01, 2025  |  artificial intelligence

While the buzz around generative artificial intelligence (GenAI) continues to captivate boardrooms, a new analysis reveals a divergence in its financial impact across industries. In...

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OCC’s Hood Sees Value in Using Alternative Data to Expand Credit Access
OCC’s Hood Sees Value in Using Alternative Data to Expand Credit Access
March 31, 2025  |  credit frictions

On Monday (March 31), PYMNTS Intelligence reported that for impulse and emergency purchases alike, a sizable segment of consumers are slightly more likely to pay with...

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Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
March 31, 2025  |  Consumer Finance

Emergency or unplanned expenses happen to consumers all the time. Some are impulse “wants,” and others are emergency “needs.” Either way, they can be expensive....

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Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Zillennials Ditch Cash for Digital Wallets When Dining Out
Zillennials Ditch Cash for Digital Wallets When Dining Out
March 31, 2025  |  Digital Payments

A recent PYMNTS Intelligence report, titled “In-Store and Online, Digital Wallets and Debit Are Zillennials’ Signature Payments” provides a compelling look into the payment preferences...

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The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
March 28, 2025  |  Payment Methods

The federal government’s move to eliminate paper checks by Sept. 30 signals a massive shift toward digital transactions, potentially saving the Treasury $750 million. This...

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Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
March 28, 2025  |  Credit Cards

Card issuing — once the province of big banks — is changing, as issuers move beyond basic transaction services to stay competitive. In the process,...

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