PYMNTS News

When Chatbots Replace Search Bars, Who Wins at Checkout?

When Chatbots Replace Search Bars, Who Wins at Checkout?
When Chatbots Replace Search Bars, Who Wins at Checkout?
May 05, 2025  |  Artificial Intelligence

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models...

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Democrats Ask Fed to Rethink Approval of Capital One-Discover Merger
Democrats Ask Fed to Rethink Approval of Capital One-Discover Merger
May 05, 2025  |  Partnerships

Democratic lawmakers want the Federal Reserve to reconsider its approval of Capital One’s purchase of Discover. Get the Full Story Complete the form to unlock...

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New Real-Time Payments Map Highlights Worldwide Acceleration
New Real-Time Payments Map Highlights Worldwide Acceleration
May 05, 2025  |  Real-Time Payments

Real-time payments continue to shake up the financial landscape, driven by infrastructure upgrades and cross-border collaborations. From North and Latin America to Europe and beyond,...

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Why AI-Driven Retail Could Finally Fix eCommerce’s 70% Cart Abandonment Problem
Why AI-Driven Retail Could Finally Fix eCommerce’s 70% Cart Abandonment Problem
May 05, 2025  |  Artificial Intelligence

Shoppers expect personalization, guidance and immediacy, but this can be a tall order for even the most sophisticated eCommerce platforms. Get the Full Story Complete...

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Why Services Firms Are Worried About Tariffs Too
Why Services Firms Are Worried About Tariffs Too
May 05, 2025  |  Supply Chain

From law to consulting firms, services firms don’t face the same direct pressure from U.S. tariffs that the goods sector does. However, that doesn’t mean...

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Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
May 05, 2025  |  Payments Innovation

In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that...

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Arculus CPO Sees ‘Fundamental Shift’ in Payments Landscape
Arculus CPO Sees ‘Fundamental Shift’ in Payments Landscape
May 05, 2025  |  Opinion

Insights come from listening to customers, CompoSecure/Arculus Chief Product and Innovation Officer Dr. Adam Lowe writes in a new PYMNTS eBook, “The Listening Economy: How...

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Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025  |  Consumer Insights

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial...

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