PYMNTS Study

Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions

Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
November 14, 2023  |  Subscriptions

In recent months, the momentum of retail product subscriptions has waned, as consumers grapple with headwinds from economic challenges and a rising cost of living....

READ MORE >
Retail Subscribers Like to Stick With What’s Familiar
Retail Subscribers Like to Stick With What’s Familiar
November 13, 2023  |  Subscriptions

When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...

READ MORE >
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
November 13, 2023  |  Economy

In times of economic uncertainty and persistent inflation, consumers tend to stretch their budgets to the maximum, especially in essential categories like groceries. Get the...

READ MORE >
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
November 13, 2023  |  Connected Economy

In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...

READ MORE >
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

READ MORE >
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
November 10, 2023  |  Real-Time Payments

As restaurants and others in the hospitality space look for ways to boost retention, PYMNTS Intelligence reveals that instant tip payouts can go a long...

READ MORE >
4 in 10 BNPL Shoppers Use It at Least Once a Month
4 in 10 BNPL Shoppers Use It at Least Once a Month
November 10, 2023  |  BNPL

Buy now, pay later (BNPL) has gained popularity in recent years among consumers and merchants alike. Get the Full Story Complete the form to unlock...

READ MORE >
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
November 10, 2023  |  Loyalty & Rewards

Online bank transfers, also known as pay-by-bank transfers, can be used to pay recurring bills and are the third most frequently used for this purpose...

READ MORE >