PYMNTS Study

Most Consumers Drop Delivery for Pickup When Ordering Food

Most Consumers Drop Delivery for Pickup When Ordering Food
Most Consumers Drop Delivery for Pickup When Ordering Food
February 24, 2023  |  ResTech

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Digital Restaurant Engagement Rises Despite Delivery Downtick
Digital Restaurant Engagement Rises Despite Delivery Downtick
February 23, 2023  |  ResTech

PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. Get the Full Story Complete the form to unlock this...

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Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
February 23, 2023  |  Connected Economy

PYMNTS’ December ConnectedEconomy™ Index, “How the World Does Digital,” found that in Germany, weaker overall retail demand drove fewer online transactions in Q3. In fact,...

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Remote Work Widens Digital Divide Between High- and Low-Income Consumers
Remote Work Widens Digital Divide Between High- and Low-Income Consumers
February 23, 2023  |  Connected Economy

How we work is one of several key factors impacting consumers’ access to healthcare, travel tools, and other services via digital channels, with an income...

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Healthcare Firms a Step Behind in Automating Accounts Payable Processes
Healthcare Firms a Step Behind in Automating Accounts Payable Processes
February 22, 2023  |  Accounts Payable

The healthcare industry overall has an employment problem. Seeing a sharp personnel exodus post-pandemic, the industry continues to lose workers. The Bureau of Labor Statistics January employment...

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Grocery Store Sales Set for SNAP Shock in March
Grocery Store Sales Set for SNAP Shock in March
February 22, 2023  |  Payment Methods

Grocers may want to brace for a slump as most states cut back food stamps. Get the Full Story Complete the form to unlock this...

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33% of US Retailers Plan to Add Real-Time Payments
33% of US Retailers Plan to Add Real-Time Payments
February 22, 2023  |  Retail

After three tumultuous years leading to a very uncertain 2023, retailers are innovating in key areas to improve customer journeys with advanced data approaches and...

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Grocery Shoppers Turn to Self-Checkout Amid Dissatisfaction With Traditional Experience
Grocery Shoppers Turn to Self-Checkout Amid Dissatisfaction With Traditional Experience
February 22, 2023  |  Retail

Research featured in PYMNTS’ latest Retail Tracker® shows shoppers have been let down at checkout. Get the Full Story Complete the form to unlock this...

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