PYMNTS Study

Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service

Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

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Insufficient Funds Caused 27% of Consumer Payment Declines in April
Insufficient Funds Caused 27% of Consumer Payment Declines in April
June 07, 2022  |  Consumer Finance

In April, insufficient funds became the most common reason that consumers’ payments were declined, according to “Digital Economy Payments,” a PYMNTS report based on a...

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Consumers Warming to Biometrics, Still Worry About Fraud
Consumers Warming to Biometrics, Still Worry About Fraud
June 07, 2022  |  Authentication

Around the world, companies are rolling out innovations designed to authenticate identities, replacing cumbersome methods involving usernames, passwords and paper-based ID. Get the Full Story...

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Millennial Minute: Relationship Commerce Offers Key for Unlocking Loyalty
Millennial Minute: Relationship Commerce Offers Key for Unlocking Loyalty
June 07, 2022  |  Commerce

From country stores to online marketplaces, virtually all commerce is a multifaceted relationship built on trust, value exchange and leaving all feeling good about their...

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The Data Point: 80% of Consumers Want Better Security for Their in-Demand Personal Data
The Data Point: 80% of Consumers Want Better Security for Their in-Demand Personal Data
June 07, 2022  |  Fraud Prevention

If knowledge is power, then data is money. That is, data directs merchants and brands to who’s spending and on what, making it a precious...

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Today in Food Commerce: eGrocery Adoption Rises; C-Stores Add Next-Gen Self-Service
Today in Food Commerce: eGrocery Adoption Rises; C-Stores Add Next-Gen Self-Service
June 06, 2022  |  Retail

Today in food commerce, PYMNTS data reveal an increase in daily usage of same-day grocery delivery aggregators such as Instacart, and global convenience store giant...

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4 Ways Businesses Can Better Handle Fraud Risk
4 Ways Businesses Can Better Handle Fraud Risk
June 06, 2022  |  Security & Fraud

At this point, it’s not a matter of if a business will be victimized by fraud; it’s a matter of when. That air of inevitability,...

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PYMNTS Study: Digital Banking Customization Helps CUs Stay Relevant
PYMNTS Study: Digital Banking Customization Helps CUs Stay Relevant
June 06, 2022  |  Credit Unions

Credit union (CU) members expect all elements of their CUs to be seamless and personalized, including tools for making payments, accessing financial data and managing...

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2022 Global Digital Shopping Index Shows Australian Merchants Forced to Play Digital Catchup
2022 Global Digital Shopping Index Shows Australian Merchants Forced to Play Digital Catchup
June 06, 2022  |  eCommerce

Australian merchants are behind those in five other countries when it comes to digital feature innovation, according to “The 2022 Global Digital Shopping Playbook,” a...

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