PYMNTS Study

How B2B Companies Can Modernize Their Payment Processes
How B2B Companies Can Modernize Their Payment Processes
April 01, 2022  |  B2B Payments

When the pandemic arrived in 2020, consumer brands like DoorDash and Amazon had enough traction to quickly adapt to serve an audience that wanted to...

READ MORE >
Most Patients Satisfied With Healthcare Experience, but Want More Info Before Appointments
Most Patients Satisfied With Healthcare Experience, but Want More Info Before Appointments
April 01, 2022  |  Healthcare

The overwhelming majority (85%) of healthcare patients are highly satisfied with their experiences, but those who didn’t know how much their care would cost them...

READ MORE >
Limping Back From the Pandemic, SMBs Need More Tech From Banks
Limping Back From the Pandemic, SMBs Need More Tech From Banks
April 01, 2022  |  SMBs

While no one is emerging from the COVID-19 pandemic unscathed, it’s the small business community — often considered the heartbeat or backbone of the U.S....

READ MORE >
Making Sense of the BNPL / Store Card Divide
Making Sense of the BNPL / Store Card Divide
April 01, 2022  |  Payment Methods

When consumers have the ability to pay with store cards, they tend to use them. Get the Full Story Complete the form to unlock this...

READ MORE >
23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
March 31, 2022  |  Credit Unions

Twenty-three percent of credit union members would be willing to switch financial institutions for access to more innovative products, according to “Credit Union Innovation,” a...

READ MORE >
Price Edges Out Brand Loyalty as Consumers Feel Financial Pinch
Price Edges Out Brand Loyalty as Consumers Feel Financial Pinch
March 30, 2022  |  Retail

Are we loyal to retailers or the brands they sell? It’s a simple question with complex answers. Get the Full Story Complete the form to...

READ MORE >
The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
March 30, 2022  |  Connected Economy

The Pacific and South Atlantic regions of the U.S. have the highest levels of digital engagement as well as the highest levels of interest in...

READ MORE >
NEW DATA: 2,300 Patients Tell PYMNTS Why They’d Switch Drs. for a Better Portal
NEW DATA: 2,300 Patients Tell PYMNTS Why They’d Switch Drs. for a Better Portal
March 30, 2022  |  Healthcare

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
5 Cross-Channel-Capable Shopping Features Became More Common in 2021
5 Cross-Channel-Capable Shopping Features Became More Common in 2021
March 29, 2022  |  Retail

Merchants know how important it is to enhance the overall shopping experience they offer, regardless of channel. Get the Full Story Complete the form to...

READ MORE >