PYMNTS Study

41% of Restaurant Customers Say Online Ordering Ability Would Boost Spend
41% of Restaurant Customers Say Online Ordering Ability Would Boost Spend
February 04, 2022  |  ResTech

Restaurateurs who hesitate to modernize ordering and payment processes may miss an opportunity to boost sales among two out of five of their customers. Get...

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Gen Z Consumers Love Their Debit Cards…For Now
Gen Z Consumers Love Their Debit Cards…For Now
February 04, 2022  |  Mobile Payments

While debit cards might be the preferred in-person payment method for members of Generation Z, don’t expect this trend to last. Get the Full Story...

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33% of Consumers Have Opted out of Needed Medical Care Over Cost
33% of Consumers Have Opted out of Needed Medical Care Over Cost
February 03, 2022  |  Healthcare

Most consumers typically access healthcare at their primary physician or doctor. In fact, 61% of consumers saw their primary physician or doctor in the last...

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Payment Declines Double in Value as Consumers Ramp up Big-Ticket Purchases in January
Payment Declines Double in Value as Consumers Ramp up Big-Ticket Purchases in January
February 03, 2022  |  Consumer Finance

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Restaurants Deal With Scarce Labor, Hungrier Diners
Restaurants Deal With Scarce Labor, Hungrier Diners
February 02, 2022  |  Mobile Order Ahead

Last year’s “Great Resignation” led to giant labor shortages in the food service sector, leaving many eateries to turn to automation to meet order and...

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60% of Millennials are Interested in Bank-Provided BNPL Plans, If Available
60% of Millennials are Interested in Bank-Provided BNPL Plans, If Available
February 02, 2022  |  BNPL

Buy now, pay later (BNPL) plans are quickly changing how consumers today pay for products and services. About 20% of U.S. consumers are currently using...

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82% of Real Estate CFOs Plan to Digitize Multiple AR/AP Functions
82% of Real Estate CFOs Plan to Digitize Multiple AR/AP Functions
February 01, 2022  |  CFO

More than half of the chief financial officers in three industries say the importance of boosting the overall lifetime value of customers has increased during...

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Disbursements Tracker: Instant Payments Increasingly Popular
Disbursements Tracker: Instant Payments Increasingly Popular
February 01, 2022  |  Disbursements

Almost one out of every five disbursements (17%) U.S. consumers received in 2021 — among the 11 billion total — were instant payments, almost three...

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Banks Help Corporates Overcome Their Blockchain Regulatory Concerns
Banks Help Corporates Overcome Their Blockchain Regulatory Concerns
February 01, 2022  |  Cryptocurrency

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