PYMNTS Study

In the Age of Digital, Consumers Still Value Physical Shopping

In the Age of Digital, Consumers Still Value Physical Shopping
In the Age of Digital, Consumers Still Value Physical Shopping
March 01, 2022  |  Retail

Consumers still want something physical amid their digital shopping experiences, recent research by PYMNTS has found. Get the Full Story Complete the form to unlock...

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Report: The Impact of Merchant Surcharges on Cardholder Satisfaction
Report: The Impact of Merchant Surcharges on Cardholder Satisfaction
March 01, 2022  |  Credit Cards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Almost Two-Thirds of Consumers Comfortable Opening Loan Account in App
Almost Two-Thirds of Consumers Comfortable Opening Loan Account in App
February 25, 2022  |  Digital-First Banking

Almost two out of every three consumers are comfortable opening new accounts digitally, compared to less than half saying they prefer to manage their existing...

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Want Loyal Restaurant Customers? Offer Loyalty Programs
Want Loyal Restaurant Customers? Offer Loyalty Programs
February 25, 2022  |  Loyalty & Rewards

Nearly every restaurant manager knows their customers are searching for better deals, and offer regular diners a way to dodge higher prices: loyalty and rewards...

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Could Passwords Give Way to Biometric Authentication?
Could Passwords Give Way to Biometric Authentication?
February 25, 2022  |  Authentication

More than one-third of consumers are willing to use biometric methods for authentication purposes, perhaps spelling the beginning of the end for passwords. Get the...

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Streaming Service Loyalty Varies With Age
Streaming Service Loyalty Varies With Age
February 25, 2022  |  Streaming

How loyal are consumers to their favorite streaming services? It depends on their age. Get the Full Story Complete the form to unlock this article...

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The Digital Payments Gap in Utility Companies
The Digital Payments Gap in Utility Companies
February 25, 2022  |  Digital Payments

Although utility and consumer finance companies have made steady improvements to their electronic billing and payment systems in recent years, the pandemic has fast-tracked their...

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Study: 94% of Mexican Consumers Use Mobile Banking
Study: 94% of Mexican Consumers Use Mobile Banking
February 25, 2022  |  Mobile Payments

Mexico is seeing a surge in consumer interest in online payment and banking tools, particularly when it comes to mobile-optimized features. Get the Full Story...

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The Perils Of “One-Size-Fits-All” Authentication
The Perils Of “One-Size-Fits-All” Authentication
February 25, 2022  |  Fraud Prevention

Businesses face an array of challenges when authenticating customers, often because they rely on a single security stack. Get the Full Story Complete the form...

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