PYMNTS Study

12% of Consumers Use Retail Subscriptions To Gain Exclusive Access to Products
12% of Consumers Use Retail Subscriptions To Gain Exclusive Access to Products
January 28, 2022  |  Subscription Commerce

The factors driving consumers’ use of subscription services changed over the course of 2021. Today, the greatest share of consumers use retail subscriptions to access...

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Higher Labor Costs Loom as 2022 Challenge for Main Street SMBs 
Higher Labor Costs Loom as 2022 Challenge for Main Street SMBs 
January 28, 2022  |  SMBs

Inflation is everywhere. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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BNPL User Personas Proving That Installments Have Value Beyond Instant Gratification
BNPL User Personas Proving That Installments Have Value Beyond Instant Gratification
January 28, 2022  |  BNPL

Installments loans we know as buy now, pay later (BNPL) have broad appeal, and months of research into how different types of consumers use BNPL...

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60% of Consumers Know About Buy Now Pay Later
60% of Consumers Know About Buy Now Pay Later
January 27, 2022  |  Data

Nearly six out of 10 consumers are aware of buy now, pay later (BNPL) plans. About 45% of consumers have not used BNPL, but are...

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Expanding Payments Choice Playbook Shows Digital Shift in Payroll Sector
Expanding Payments Choice Playbook Shows Digital Shift in Payroll Sector
January 27, 2022  |  Digital Payments

In this era of instant gratification, it’s no surprise that digital payments are becoming more popular every day and that we’re seeing the traditionally stodgy...

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89% of Consumers Say Healthcare Estimates Make Them Feel Better, Paired With Financing
89% of Consumers Say Healthcare Estimates Make Them Feel Better, Paired With Financing
January 27, 2022  |  Healthcare

With the possible exception of groceries, we generally don’t shop by throwing items of unknown price in our cart, awaiting a mystery total at checkout...

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Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
January 27, 2022  |  Healthcare

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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30% of Main Street Businesses Plan to Add Digital Wallet Payments
30% of Main Street Businesses Plan to Add Digital Wallet Payments
January 26, 2022  |  Digital Payments

Main Street businesses’ investment and upgrade plans suggest that they intend to capitalize on new opportunities to gain and service customers.  Get the Full Story Complete...

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When It Comes to Payments Fraud, Criminals Are Going Big
When It Comes to Payments Fraud, Criminals Are Going Big
January 26, 2022  |  Fraud Attack

Thirty percent of chief financial officers are responsible for their organization’s IT departments, but that doesn’t mean finance departments and IT operations are always working...

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