PYMNTS Study

25% of CFOs Update Forecasts on a Weekly Basis
25% of CFOs Update Forecasts on a Weekly Basis
January 26, 2022  |  B2B Payments

Chief financial officers (CFOs) and corporate treasurers view cash management as a pressing challenge, but only a fraction of them are using technology to improve...

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What Drives Customer Loyalty? Depends On The Merchant
What Drives Customer Loyalty? Depends On The Merchant
January 26, 2022  |  Loyalty & Rewards

While a majority of shoppers (80%) say they prefer to make purchases in physical stores, this doesn’t mean they’ll automatically be loyal to their local...

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Report: 70% of BNPL Users Would Use Bank Installment Options, if Available
Report: 70% of BNPL Users Would Use Bank Installment Options, if Available
January 26, 2022  |  BNPL

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80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
January 25, 2022  |  Retail

About eight out of 10 shoppers prefer to purchase grocery products and pharmaceutical products in physical stores, according to “Decoding Consumer Affinity,” a PYMNTS and Toshiba...

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Omicron Sparked Uptick in Telemedicine Services, eCommerce
Omicron Sparked Uptick in Telemedicine Services, eCommerce
January 24, 2022  |  Connected Economy

The intersection of the December 2021 holiday shopping season with the omicron variant of COVID-19 made for a digital surge in retail purchases and healthcare...

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The Universal Advantages of Digitization
The Universal Advantages of Digitization
January 24, 2022  |  CFO

Talk to companies of all sizes about digitizing their payments processes, and they’re likely to tell you they benefited from the experience. Get the Full...

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Digital Healthcare Use Surged 2.9% in December 2021 on Fears of Omicron
Digital Healthcare Use Surged 2.9% in December 2021 on Fears of Omicron
January 24, 2022  |  Healthcare

When cases of the omicron variant of COVID-19 began to surge, consumers avoided in-person doctor visits, instead choosing telehealth or other virtual medical appointments. Seventy-five...

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As BNPL Grows, So Does Threat of Fraud
As BNPL Grows, So Does Threat of Fraud
January 24, 2022  |  BNPL

The rising popularity of buy now, pay later (BNPL) options has made fraud prevention increasingly important for the providers and merchants offering it. Get the...

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Half of US, Canadian Firms Say Data Management, Compliance Costs Blunt Innovation
Half of US, Canadian Firms Say Data Management, Compliance Costs Blunt Innovation
January 24, 2022  |  Payments Innovation

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