PYMNTS Study

How Real-Time Payments Help Global Businesses Power Sustainable Growth
How Real-Time Payments Help Global Businesses Power Sustainable Growth
December 21, 2021  |  B2B Payments

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49% of Consumers Who Canceled Travel, Entertainment Reservations Got Refunds Via Chargebacks
49% of Consumers Who Canceled Travel, Entertainment Reservations Got Refunds Via Chargebacks
December 20, 2021  |  Travel Payments

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40% of Consumers Are Pessimistic About the Economy, up From 32% in May 
40% of Consumers Are Pessimistic About the Economy, up From 32% in May 
December 17, 2021  |  Economy

Consumers’ perception of the economy has darkened since the spring. While 32% of consumers were pessimistic about the economy in May, that figure rose to...

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20% of Consumers Are Very Interested in Switching Banks for an Open Banking Platform
20% of Consumers Are Very Interested in Switching Banks for an Open Banking Platform
December 16, 2021  |  Digital Banking

Consumers crave the banking convenience provided by third-party portals and apps that offer connections between bank accounts and merchants.  Get the Full Story Complete the...

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25% of B2B Payments Are Digital Payments
25% of B2B Payments Are Digital Payments
December 16, 2021  |  B2B Payments

For business-to-business (B2B) payments, traditional methods such as checks and wire transfers remain the top choice for most companies, but digital payments are now accounting for a greater share. In...

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Canadian Businesses Wait 41 Days to Get Paid
Canadian Businesses Wait 41 Days to Get Paid
December 15, 2021  |  B2B Payments

Canadian businesses are waiting longer than ever to realize the revenue from their sales. Today, the average days sales outstanding (DSO) reported by Canadian firms is...

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Consumers Consider as Many as Six Factors When Choosing Credit Card 
Consumers Consider as Many as Six Factors When Choosing Credit Card 
December 15, 2021  |  Credit Cards

Credit card issuers are seeking to appeal to today’s discerning consumers in a competitive market. To gain top-of-wallet status, they must excel in providing the...

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Report: Businesses Challenged to Close the Consumer Biometric Perception vs. Use Gap
Report: Businesses Challenged to Close the Consumer Biometric Perception vs. Use Gap
December 15, 2021  |  Authentication

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PYMNTS’ Main Street Merchant Index Shows Deep Divide Between Winners, Losers
PYMNTS’ Main Street Merchant Index Shows Deep Divide Between Winners, Losers
December 14, 2021  |  SMBs

Main Street businesses are enjoying a strong, if incomplete, recovery from the pandemic’s ongoing economic impacts, according to The Main Street Index, a PYMNTS and...

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