PYMNTS Study

49 Pct Of Consumers Say Selfie IDs Boost Trust In Providers 

49 Pct Of Consumers Say Selfie IDs Boost Trust In Providers 
49 Pct Of Consumers Say Selfie IDs Boost Trust In Providers 
August 18, 2021  |  Authentication

As consumers continue to embrace digital channels to get things done – and certainly to transact online – they want to be able to protect...

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52 Pct Of Consumers Made Retail Purchases Using Aggregators In 2020
52 Pct Of Consumers Made Retail Purchases Using Aggregators In 2020
August 17, 2021  |  Retail

Home is where the heart is – and increasingly, where the stuff is, brought to your doorstep by Uber drivers, folks on bikes, Amazon vans...

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Report: 60 Pct Of Credit Union Members Look To Other FIs For Credit Products
Report: 60 Pct Of Credit Union Members Look To Other FIs For Credit Products
August 17, 2021  |  Credit Unions

Credit union (CU) members often feel a strong affinity for their CUs, but that is not always enough to keep them from using other financial...

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Two-Thirds Of Execs Expect Digital Authentication Investments Will Pay For Themselves
Two-Thirds Of Execs Expect Digital Authentication Investments Will Pay For Themselves
August 16, 2021  |  Authentication

The headlines trumpet the gains the cyberthieves are making, through any number of schemes — ransomware, email scams, “phishing” attacks, account takeovers. Get the Full...

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Two-Thirds Of Consumers Would Cut Ties With Merchants Over A Single Online Fraud Incident
Two-Thirds Of Consumers Would Cut Ties With Merchants Over A Single Online Fraud Incident
August 15, 2021  |  eCommerce

New research shows a zero-tolerance attitude among consumers toward online theft in eCommerce today, with 65 percent or more saying a single incident can lose...

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45 Pct Of Gen Z Subscribers Used Only D2C Subscriptions In Q2 2021
45 Pct Of Gen Z Subscribers Used Only D2C Subscriptions In Q2 2021
August 12, 2021  |  Subscription Commerce

The 2021 Subscription Commerce Conversion Index, a PYMNTS and sticky.io collaboration, delves into shifts in the subscription ecosystem within the broader ongoing digital shift, delivering...

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New Research Shows Instant Authentication Key To Open Banking Success
New Research Shows Instant Authentication Key To Open Banking Success
August 12, 2021  |  Banking

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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New Restaurant Loyalty Data: Average Customer Uses Four Channels To Place Food Orders
New Restaurant Loyalty Data: Average Customer Uses Four Channels To Place Food Orders
August 11, 2021  |  Loyalty & Rewards

The 12th edition of PYMNTS’ ongoing study series Delivering on Restaurant Rewards, a Paytronix collaboration, begins with a thought that all restaurant operators should internalize...

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New Report: 58 Percent Of Multinational Firms Are Using Cryptocurrency
New Report: 58 Percent Of Multinational Firms Are Using Cryptocurrency
August 11, 2021  |  Cryptocurrency

In spite of their price volatility and regulatory uncertainty, new PYMNTS research shows that 58 percent of multinational firms are already using at least one...

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