PYMNTS Study

New Study: Consumers Will Now Drop A Merchant Over A Single Data Breach

New Study: Consumers Will Now Drop A Merchant Over A Single Data Breach
New Study: Consumers Will Now Drop A Merchant Over A Single Data Breach
May 07, 2021  |  Security & Fraud

Consumers can drift along in a happy sort of haze, extending trust to brands that appeal, and enjoying a loose but very real connection —...

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NEW REPORT: How Online Merchants Build Trust With First-Time Customers
NEW REPORT: How Online Merchants Build Trust With First-Time Customers
May 07, 2021  |  Commerce

The digital shift that occurred during the early days of the pandemic due to many consumers employing digital channels to complete routine shopping tasks brought...

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New Study: Use Of AI To Lower Risk Has Nearly Tripled Among Financial Institutions
New Study: Use Of AI To Lower Risk Has Nearly Tripled Among Financial Institutions
May 06, 2021  |  Artificial Intelligence

If it seems like companies are slapping artificial intelligence (AI) onto everything in the pandemic era, it’s because so many are. To gauge the focus...

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REPORT: 65 Pct Of Consumers Would Abandon Merchant After eCommerce Data Breach
REPORT: 65 Pct Of Consumers Would Abandon Merchant After eCommerce Data Breach
May 04, 2021  |  Security & Fraud

The pandemic has been an undeniable boon for eTailers. More consumers than ever are going online to buy all manner of products, from household goods...

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New Playbook: Five Steps To Modernize FI Tech Stacks Without Doing Rip And Replace
New Playbook: Five Steps To Modernize FI Tech Stacks Without Doing Rip And Replace
April 22, 2021  |  Innovation

We all know the build-or-buy conundrum. Closely related is the “rip and replace” dilemma, where frustrated financial institution (FI) executives throw the IT baby out...

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Catering To The Vaccinated As Restaurants Ready For The Summer 2021 Dinner Rush
Catering To The Vaccinated As Restaurants Ready For The Summer 2021 Dinner Rush
April 22, 2021  |  Restaurant innovation

By the look of things, chowtime is slowly returning to primetime. Restaurants that came through the COVID ordeal don’t want to blow it when on-premises...

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Study: US Consumers Weigh In On D2C Conversions And ‘Must-Haves’ Vs ‘Nice-To-Haves’
Study: US Consumers Weigh In On D2C Conversions And ‘Must-Haves’ Vs ‘Nice-To-Haves’
April 20, 2021  |  Subscription Commerce

Survey over 2,000 U.S. consumers about subscription experiences, and you’re bound to get illuminating answers. Like how much people love their subscriptions. Until they don’t....

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Fighting Fraudulent Behavior With Anomaly Detection A Major Step In Cybersecurity
Fighting Fraudulent Behavior With Anomaly Detection A Major Step In Cybersecurity
April 19, 2021  |  Fraud Prevention

Shocking but true are the facts that 95 percent of fraudulent synthetic identities are missed by legacy security measures when remotely onboarding new accounts, and...

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