PYMNTS Study

New Study: Merchant Choice Driven By Trust, With Size And Scale Playing Vital Roles

New Study: Merchant Choice Driven By Trust, With Size And Scale Playing Vital Roles
New Study: Merchant Choice Driven By Trust, With Size And Scale Playing Vital Roles
May 12, 2021  |  Commerce

Dig into the psychology of trust and we find that in human relationships it’s often extended based on gut feelings and other intangibles. That doesn’t...

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NEW DATA: Banks Win When Consumers Control Mobile Banking App Authentication
NEW DATA: Banks Win When Consumers Control Mobile Banking App Authentication
May 11, 2021  |  Mobile

When it comes to mobile banking app security, consumers are eager for personalization and control. Get the Full Story Complete the form to unlock this...

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NEW DATA: Pandemic-Related Health Concerns Shape Consumers’ Food Ordering Habits
NEW DATA: Pandemic-Related Health Concerns Shape Consumers’ Food Ordering Habits
May 10, 2021  |  ResTech

Mass vaccination rollouts are well underway in the United States, but the pandemic continues to rage on – and so do consumers’ fears about how...

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New Study: Consumers Will Now Drop A Merchant Over A Single Data Breach
New Study: Consumers Will Now Drop A Merchant Over A Single Data Breach
May 07, 2021  |  Cybersecurity

Consumers can drift along in a happy sort of haze, extending trust to brands that appeal, and enjoying a loose but very real connection —...

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NEW REPORT: How Online Merchants Build Trust With First-Time Customers
NEW REPORT: How Online Merchants Build Trust With First-Time Customers
May 07, 2021  |  Commerce

The digital shift that occurred during the early days of the pandemic due to many consumers employing digital channels to complete routine shopping tasks brought...

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New Study: Use Of AI To Lower Risk Has Nearly Tripled Among Financial Institutions
New Study: Use Of AI To Lower Risk Has Nearly Tripled Among Financial Institutions
May 06, 2021  |  Artificial Intelligence

If it seems like companies are slapping artificial intelligence (AI) onto everything in the pandemic era, it’s because so many are. To gauge the focus...

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REPORT: 65 Pct Of Consumers Would Abandon Merchant After eCommerce Data Breach
REPORT: 65 Pct Of Consumers Would Abandon Merchant After eCommerce Data Breach
May 04, 2021  |  Cybersecurity

The pandemic has been an undeniable boon for eTailers. More consumers than ever are going online to buy all manner of products, from household goods...

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