PYMNTS Study

Payment Glitches Stall Brazil’s Mobile Shopping Surge

Payment Glitches Stall Brazil’s Mobile Shopping Surge
Payment Glitches Stall Brazil’s Mobile Shopping Surge
June 20, 2025  |  Mobile

In Brazil, consumers are highly engaged digitally, yet they struggle with completing transactions. The PYMNTS Intelligence report “Global Digital Shopping Index: Brazil Edition,” commissioned by...

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Digital Innovation Opens Doors for Credit Unions to Broaden Membership
Digital Innovation Opens Doors for Credit Unions to Broaden Membership
June 18, 2025  |  Credit Unions

Credit unions (CUs) face a critical juncture that threatens their long-term viability. Baby boomers dominate CU membership, making up 39% compared to 31% for millennials...

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Payment Hubs Offer Banks a Path to Avert $98.5 Million in Annual Losses
Payment Hubs Offer Banks a Path to Avert $98.5 Million in Annual Losses
June 13, 2025  |  Banking

In a digitized financial landscape, traditional banks are facing an imperative to transform their payment infrastructures, driven by customer expectations and competition from digital-first challengers....

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More Than Half of Gen Z Consumers Would Switch Retailers for Self-Checkout
More Than Half of Gen Z Consumers Would Switch Retailers for Self-Checkout
June 12, 2025  |  Unattended Retail

Early stumbles in self-checkout are giving way to a new era of self-service commerce powered by artificial intelligence and the Internet of Things, reshaping retail...

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Security Concerns Shape Singapore’s Digital Shopping Habits
Security Concerns Shape Singapore’s Digital Shopping Habits
June 12, 2025  |  Shopping

Singapore is at the forefront of the mobile shopping revolution, as 65% of shoppers in the country used a mobile device for their latest retail...

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Small Businesses Skip Digital Wallets for Cross-Border Payments
Small Businesses Skip Digital Wallets for Cross-Border Payments
June 12, 2025  |  Mobile

As global commerce becomes more digitized and less reliant on conventional infrastructure and workflows, digital wallets, a once-niche technology, are beginning to reshape international money...

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Retail Brands Risk Losing Billions When Checkout Processes Fall Short
Retail Brands Risk Losing Billions When Checkout Processes Fall Short
June 11, 2025  |  eCommerce

Global eCommerce players focus on user experience, brand loyalty and speed, but they often overlook payments. No matter how sleek a front-end experience is, a...

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Cash Share of In-Store Payments Plummets to 25% in Latin America
Cash Share of In-Store Payments Plummets to 25% in Latin America
June 10, 2025  |  Digital Payments

Latin America continues its financial transformation as digital payments surge, pushing traditional cash toward the periphery of commerce and financial access. The region is becoming...

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