To understand the origins of customer loyalty as a phenomenon, PYMNTS turned to Stanford University’s Encyclopedia of Philosophy, which states, “Loyalty is usually seen as...
A quick look at some recent earnings reports illustrates how digital innovation is softening the COVID-19 blow for quick-service restaurants (QSRs), fast-casual eateries and fast-food chains. Get...
Loyalty programs with attractive incentives have always been effective tools in helping to drive business for quick-service restaurants. They have become essential to attracting and retaining...
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For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...
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Domino’s Pizza is expanding its store footprint in a turbulent 2020, as the pizza delivery giant rides a double-digit increase in sales amid the pandemic-driven...
With the National Restaurant Association projecting up to $240 billion in losses by the end of 2020 and millions of restaurant jobs gone, along with...