QSRs

Around the World, Restaurants Leverage On-Premises Payment Digitization to Improve CX

Around the World, Restaurants Leverage On-Premises Payment Digitization to Improve CX
Around the World, Restaurants Leverage On-Premises Payment Digitization to Improve CX
December 27, 2021  |  ResTech

Across continents, major restaurant brands and small independents alike are increasingly leveraging digital technologies to improve the in-restaurant payment experience, driving customer retention by improving...

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The Future of QR Codes is More QR Codes, With Restaurants Continuing to Lead the Way
The Future of QR Codes is More QR Codes, With Restaurants Continuing to Lead the...
December 27, 2021  |  Payment Methods

Digital hieroglyphics of QR codes are everywhere now from airports to restaurants, leaving many to wonder what comes next — or if indeed we need something...

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Today in Restaurant and Grocery Tech: TikTok to Open Ghost Kitchens; RBI Expands Digital Efforts
Today in Restaurant and Grocery Tech: TikTok to Open Ghost Kitchens; RBI Expands Digital Efforts
December 20, 2021  |  ResTech

Today in restaurant and grocery tech news, TikTok teams up with Virtual Dining Concepts to open 1,000 virtual kitchens in the next year, and Burger...

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Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
December 14, 2021  |  Aggregators

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McDonald’s Launches $250M New Franchise Initiative to Drive Diversity
McDonald’s Launches $250M New Franchise Initiative to Drive Diversity
December 08, 2021  |  Financial Inclusion

McDonald’s is pledging $250 million to increase the number of minority-owned franchise proprietors in the U.S. in a move to drive diversity in the quick-service...

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Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
December 08, 2021  |  Restaurant innovation

While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...

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Starbucks’ Digital Innovation Masks Fundamental Store Challenges
Starbucks’ Digital Innovation Masks Fundamental Store Challenges
December 08, 2021  |  Restaurant innovation

Starbucks’ digital leadership may not be enough to offset the difficulties the chain faces. The coffee giant is on track for its worst year from...

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Chipotle Follows in Uber’s Footsteps With Omnichannel Innovation
Chipotle Follows in Uber’s Footsteps With Omnichannel Innovation
December 06, 2021  |  Restaurant innovation

With its recent digital initiatives, it seems that Chipotle is setting itself up to be the Uber of food commerce. Where Uber began as a...

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Jack in the Box Acquisition Shows Value, Power of Drive-Thrus
Jack in the Box Acquisition Shows Value, Power of Drive-Thrus
December 06, 2021  |  Restaurant innovation

Jack in the Box is going all in on drive-thrus. The San Diego, California-based quick service restaurant (QSR) chain, which has over 2,200 restaurants across...

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