QSRs

Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators

Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
December 08, 2021  |  ResTech

While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...

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Starbucks’ Digital Innovation Masks Fundamental Store Challenges
Starbucks’ Digital Innovation Masks Fundamental Store Challenges
December 08, 2021  |  ResTech

Starbucks’ digital leadership may not be enough to offset the difficulties the chain faces. The coffee giant is on track for its worst year from...

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Chipotle Follows in Uber’s Footsteps With Omnichannel Innovation
Chipotle Follows in Uber’s Footsteps With Omnichannel Innovation
December 06, 2021  |  ResTech

With its recent digital initiatives, it seems that Chipotle is setting itself up to be the Uber of food commerce. Where Uber began as a...

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Jack in the Box Acquisition Shows Value, Power of Drive-Thrus
Jack in the Box Acquisition Shows Value, Power of Drive-Thrus
December 06, 2021  |  ResTech

Jack in the Box is going all in on drive-thrus. The San Diego, California-based quick service restaurant (QSR) chain, which has over 2,200 restaurants across...

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Today in Restaurant and Grocery Tech: Ghost Kitchens Face New Scrutiny; Instacart Prepares to Launch Ultrafast Delivery
Today in Restaurant and Grocery Tech: Ghost Kitchens Face New Scrutiny; Instacart Prepares to Launch...
December 03, 2021  |  ResTech

Today in restaurant and grocery tech news, insiders report that Instacart is gearing up to launch a 15-minute delivery service, while existing ultrafast grocery delivery...

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Deep Dive: Why Aggregators Are Both a Saving Grace and a Sacrifice for QSRs
Deep Dive: Why Aggregators Are Both a Saving Grace and a Sacrifice for QSRs
December 03, 2021  |  ResTech

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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New Provider Ranking of Order-Ahead Apps Features Shifts and Ties
New Provider Ranking of Order-Ahead Apps Features Shifts and Ties
December 02, 2021  |  Mobile

Feel like ordering takeout? With this month’s PYMNTS Provider Ranking of Mobile Order-Ahead Apps, which compares restaurant apps based on data about their ordering capabilities, their...

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Quick-Service Restaurants Aim to Bring the ‘Quick’ Back to the Drive-Thru
Quick-Service Restaurants Aim to Bring the ‘Quick’ Back to the Drive-Thru
December 02, 2021  |  ResTech

With the need for speed superseding other considerations for many restaurant customers, brands are making compromises to boost their throughput. At Morgan Stanley’s Global Consumer...

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