Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In...
Heading into winter, headwinds across all parts of restaurant operations are coming together to create a perfect blizzard for operators. Between supply chain challenges, consequent...
Throughout 2021, major restaurant chains have been rethinking their drive-thru operations with an eye toward their digital futures, and it is about time. Research from...
While demand for delivery remains high, many restaurants are now in the difficult position of choosing between providing consumers with the convenience they have come...
Pizza may be timeless, but the ways in which restaurateurs are getting that pizza from the kitchen to consumers’ mouths could not be timelier. With...
With the continued stickiness of digital ordering, deliverability is becoming a driving force for major restaurant brands’ menu decisions. On Monday (Nov. 22), FAT Brands,...
While in 2020, digitization was necessary for restaurants to survive amid health hazards and local regulations, 2021’s ResTech innovation has been driven by restaurants’ need...
With the rise in takeout-friendly foods that brands have been seeing since the start of the pandemic, Restaurant Brands International (RBI), parent company of Popeyes,...