Restaurant Innovation

Deep Dive: Serving Up Better Customer Service With Enhanced CRM
Deep Dive: Serving Up Better Customer Service With Enhanced CRM
December 09, 2019  |  Restaurant innovation

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Unwrapping Chipotle’s Evolving Digital Ordering Strategy
Unwrapping Chipotle’s Evolving Digital Ordering Strategy
December 06, 2019  |  Restaurant innovation

Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since then, it’s invested...

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Inside Chipotle’s Decade Of Digital-First Ordering Innovation
Inside Chipotle’s Decade Of Digital-First Ordering Innovation
December 05, 2019  |  Restaurant innovation

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How NFC Loyalty Is Changing The Way QSRs Approach Rewards
How NFC Loyalty Is Changing The Way QSRs Approach Rewards
November 06, 2019  |  Restaurant innovation

Creating dedicated, loyal customers is a constant challenge for competing eateries. Consumers want greater access to mobile tools and payments, even at the physical POS,...

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Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
November 05, 2019  |  Restaurant innovation

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When Restaurant Tech Sees Your Face And Identifies Your Taste
When Restaurant Tech Sees Your Face And Identifies Your Taste
November 05, 2019  |  Restaurant innovation

Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder meals with just...

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