Those who prophesied the death of brick-and-mortar retail in favor of online alternatives may have been premature. Sure, merchants without an online presence are largely...
In ResTech, we write a lot about showy tech like burger-flipping robots, virtual reality dining and magic hand-sanitation systems. But what about the quiet tech? The...
The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization...
In the restaurant business, dirty hands are a deal-breaker. Just ask Chipotle, which has been subpoenaed after the most recent norovirus outbreak in one of...
Convenience is the name of the game if you’re a retailer that wants to provide a seamless and quality customer experience for target audiences. Get...
Things aren’t so bubbly for chewing gum companies and confectioners. The impulse buy is dead, and self-checkout lanes may be to blame. Customers who scan...
Donuts used to be one of the more standard staples of the American “balanced” breakfast. There was variety of course- but within limits. Plain cake,...
Digital ordering is a win for everybody. It’s easy for modern consumers, who would rather tap or click to order than talk to someone on...
Loyalty is a two-way street — both in life and in rewards programs. Every quick-service restaurant (QSR) seems to offer its own loyalty benefits in increase...