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Starbucks Appoints Chipotle Head Brian Niccol as CEO
Starbucks Appoints Chipotle Head Brian Niccol as CEO
August 13, 2024  |  Personnel

Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped...

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Tipping, Fees May Be Diners’ Tipping Point
Tipping, Fees May Be Diners’ Tipping Point
August 12, 2024  |  Consumer Insights

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and...

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Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
August 12, 2024  |  Loyalty & Rewards

As consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail categories are seeing increased engagement with their loyalty programs. Sportswear...

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Fast-Food Chains Promote Value as Restaurant Prices Climb
Fast-Food Chains Promote Value as Restaurant Prices Climb
August 11, 2024  |  Retail

Value has become the watchword for fast-food brands these days. As CNBC reported Sunday (Aug. 11), restaurant CEOs keep pointing to value when explaining to...

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From Travel to Coffee to eCommerce, Consumers are Pulling Back
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024  |  Retail

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...

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Grubhub VP Says in-App Wallet Could Boost Average Check
Grubhub VP Says in-App Wallet Could Boost Average Check
August 09, 2024  |  Aggregators

As aggregators look to drive spending despite consumers’ belt-tightening behaviors, Grubhub is using new digital features to drive up check sizes. The company announced earlier...

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Resy: Consumer Demand for Restaurant Reservations Has Not Slowed
Resy: Consumer Demand for Restaurant Reservations Has Not Slowed
August 07, 2024  |  Economy

Resy, a restaurant reservation platform owned by American Express, reportedly sees no evidence of a weakening of consumer sentiment among its customers. Consumer demand for...

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Wendy’s Purchasing Co-op to Deploy Palantir’s AI-Powered Supply Chain Solutions
Wendy’s Purchasing Co-op to Deploy Palantir’s AI-Powered Supply Chain Solutions
August 07, 2024  |  Artificial Intelligence

Wendy’s Quality Supply Chain Co-op (QSCC), a purchasing cooperative that services more than 6,400 Wendy’s restaurants in the United States and Canada, teamed with Palantir...

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Kickfin Teams With Shift4 to Automate Restaurant Tip Payments
Kickfin Teams With Shift4 to Automate Restaurant Tip Payments
August 06, 2024  |  ResTech

Tip management software company Kickfin integrated with Shift4’s restaurant point-of-sale solution SkyTab. The integration lets restaurants using SkyTab automatically determine tip pools or shares and...

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