As restaurants look to gain a comprehensive understanding of their customers’ behavior across channels, Noodles & Company is focused on linking in-store transactions back to...
Cash is still the way that many hospitality workers receive tips. Customers’ increasing penchant for using contactless cards and digital wallets means they are also...
Grubhub is taking a hit amid ongoing financial challenges, even as competitors continue their growth. The aggregator’s owner, Just Eat Takeaway, shared in its third quarter 2023...
Square has announced the launch of 10 new generative AI features that aim to assist businesses of all sizes, the company announced Wednesday (Oct. 18)....
Pizza Hut is reportedly adding late-night operating hours at thousands of locations across the United States. It’s a move that comes as the return of...
As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted...
Major restaurant chains are adding new digital leadership in an effort to stand out in the increasingly difficult fight for customers’ omnichannel loyalty. Full-service diner...
In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate...
As consumers seek out more convenient meal options, Kroger’s new Tempo heat-and-eat meal subscription service sees the opportunity to gain share from restaurants, grocers and...