rewards programs

Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
July 26, 2023  |  Earnings

As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement.  The fast-casual giant,...

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Are Loyalty Programs a Profit Center or Cost Center? 
Are Loyalty Programs a Profit Center or Cost Center? 
June 26, 2023  |  Loyalty & Rewards

Brands, retailers, and solution providers are increasingly focusing on loyalty programs to not only encourage repeat purchases but also gather valuable, first-party data. However, it...

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95% of Data-Ready FIs and FinTechs Use Item-Level Data in Some Way
95% of Data-Ready FIs and FinTechs Use Item-Level Data in Some Way
June 20, 2023  |  Data

When it comes to receipt-level data, the dollars are in the details. That’s one way to summarize the value that item-level data can represent to...

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Women and Millennials Lead UK’s Digital Shopping Transformation
Women and Millennials Lead UK’s Digital Shopping Transformation
April 14, 2023  |  Merchant Innovation

Digital features are crucial to winning over the United Kingdom’s tech-savvy shoppers — and merchants know it. We find that U.K. merchants go out of...

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Tesco Joins Retailers Watering Down Rewards Amid Inflation
Tesco Joins Retailers Watering Down Rewards Amid Inflation
March 22, 2023  |  Loyalty & Rewards

As retailers bow under inflationary pressures, some are cutting the value of their rewards points. Tesco, the leading supermarket chain in the United Kingdom, shared...

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Restaurants Split on Best Use for Rewards Programs Amid Inflation
Restaurants Split on Best Use for Rewards Programs Amid Inflation
December 21, 2022  |  Loyalty & Rewards

As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further...

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Restaurants Tap New Rewards Programs to Drive Deeper Consumer Loyalty
Restaurants Tap New Rewards Programs to Drive Deeper Consumer Loyalty
December 13, 2022  |  Loyalty & Rewards

As restaurants compete for consumers’ loyalty, many are looking beyond the typical earn-and-burn rewards programs. For instance, Starbucks, the largest restaurant company in the world,...

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Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
September 02, 2022  |  Loyalty & Rewards

As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...

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Restaurant Brands Reach for International Loyalty with Rewards Rollouts
Restaurant Brands Reach for International Loyalty with Rewards Rollouts
June 14, 2022  |  Loyalty & Rewards

As major restaurant brands look to secure consumers’ loyalty all around the world, Chipotle is expanding its Rewards program internationally. The brand announced Tuesday (June...

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