shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
August 22, 2022  |  Consumer Insights

Merchants in the U.K. need to step up their game when it comes to providing customers with the cross-channel and digital shopping features that can...

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Merchants’ Digital Shopping Features Losing Fight Against Friction in Mexico
Merchants’ Digital Shopping Features Losing Fight Against Friction in Mexico
August 22, 2022  |  Shopping

Smartphones are front and center of the retail conversation in Mexico. Local shoppers use their phones at nearly every point throughout their in-store and online...

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Amazon Takes Tip From TikTok with Beta Test of Shoppable Videos
Amazon Takes Tip From TikTok with Beta Test of Shoppable Videos
August 17, 2022  |  Retail

Watch out, TikTok. Amazon is pushing into your territory. As reported by The Wall Street Journal on Wednesday (Aug. 17), the retail and tech giant...

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Deal-Seekers Pulling Trigger on Essentials Drove Amazon Prime Day Spending 40%
Deal-Seekers Pulling Trigger on Essentials Drove Amazon Prime Day Spending 40%
August 15, 2022  |  Retail

Amazon Prime Day 2022 came at a time of skyrocketing inflation and fears of a recession, but Amazon’s flagship annual extravaganza still recorded a strong...

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PYMNTS Intelligence: How Big-Ticket Retailers Can Deploy BNPL to Drive Sales
PYMNTS Intelligence: How Big-Ticket Retailers Can Deploy BNPL to Drive Sales
August 12, 2022  |  BNPL

Buy now, pay later (BNPL) services have quickly gained a large foothold in the retail scene, becoming a household name in digital payments within a...

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NEW DATA: Buy Buttons Save Consumers 148 Million Hours Each Year at Checkout
NEW DATA: Buy Buttons Save Consumers 148 Million Hours Each Year at Checkout
August 11, 2022  |  eCommerce

Merchants are adding buy buttons— shortcuts to check out via a payment platform that skips the typical “add-to-cart” and payment steps — more quickly than...

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3 in 4 Brits Don’t Use Smartphones to Check Prices, Inventory In-Store
3 in 4 Brits Don’t Use Smartphones to Check Prices, Inventory In-Store
August 10, 2022  |  Consumer Insights

The unofficial FinTech capital of Europe, Britain is still lagging when it comes to important aspects of the digital shift like mobile-assisted shopping and digital...

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71% of Affluent BNPL Users Increased Their Use in Last 12 Months
71% of Affluent BNPL Users Increased Their Use in Last 12 Months
August 10, 2022  |  BNPL

Buy now, pay later (BNPL) services have become a way of life among younger generations and lower-income consumers in the past few years, with their...

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New Data: Mobile Shopping Still Underutilized by UK Consumers Despite Merchant Efforts
New Data: Mobile Shopping Still Underutilized by UK Consumers Despite Merchant Efforts
August 03, 2022  |  Shopping

United Kingdom shoppers have yet to fully realize the power of the smartphone, as brick-and-mortar shoppers in the country use smartphones 16% less than consumers...

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