shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Trader Joe’s Brings Back Sampling as Competition from eGrocery Grows

Trader Joe’s Brings Back Sampling as Competition from eGrocery Grows
Trader Joe’s Brings Back Sampling as Competition from eGrocery Grows
October 06, 2022  |  Retail

While the vast majority of businesses’ pre-pandemic offerings returned a while back, there have been certain holdouts that continued to seem too risky even with...

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Do US Consumers Want a Super App?
Do US Consumers Want a Super App?
October 05, 2022  |  Retail

Even before super apps made a major splash in the U.S., these monolithic, multi-faceted digital platforms were already staging a comeback of sorts. Their re-emergence...

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UAE Shoppers Were Most Active Online and In-Store Smartphone Users
UAE Shoppers Were Most Active Online and In-Store Smartphone Users
September 28, 2022  |  Shopping

Over 60% of all consumers in the United Arab Emirates (UAE) used their smartphones at least once during their most recent shopping experience, whether it...

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UAE Merchants Adapt Shopping Experiences to Consumer Mobile Preferences
UAE Merchants Adapt Shopping Experiences to Consumer Mobile Preferences
September 28, 2022  |  Shopping

The United Arab Emirates (UAE) is home to a young, vibrant and mobile-first eCommerce market. Local shoppers use their smartphones throughout nearly every part of...

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Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022  |  Consumer Insights

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give...

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Amazon, Google Hear Consumers, Crank Up Volume of Voice Commerce Touchpoints
Amazon, Google Hear Consumers, Crank Up Volume of Voice Commerce Touchpoints
September 19, 2022  |  Retail

The chorus supporting expansion of voice commerce and smart home applications has gotten considerably louder in 2022 as Amazon specifically brings Alexa deeper into connecting...

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Inditex Says Optimized Shopping Experience Boosted Sales 25%
Inditex Says Optimized Shopping Experience Boosted Sales 25%
September 14, 2022  |  Retail

Zara-parent and fast fashion giant Inditex reported that its sales in the first half of 2022 were up about 25% year over year and attributed...

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The New Math of Crypto Payments
The New Math of Crypto Payments
September 12, 2022  |  Cryptocurrency

There’s a fundamental difference between paying with crypto and paying in crypto that will play a big role in whether the broader public comes to...

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