Social Media

Social media are interactive computer-mediated technologies that facilitate the creation and sharing of information, ideas, career interests and other forms of expression via virtual communities and networks.
Year in Review: Social Media eCommerce Has Not Yet Caught On
Year in Review: Social Media eCommerce Has Not Yet Caught On
December 22, 2023  |  eCommerce

Social platforms such as TikTok, Facebook and Instagram have made it quicker and easier for consumers worldwide to share their shopping stories and start retail...

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Many Independent Restaurants Remain Social Media Holdouts Despite Digital Shift
Many Independent Restaurants Remain Social Media Holdouts Despite Digital Shift
December 20, 2023  |  SMBs

Even as restaurants agree on the importance of being accessible via digital channels, many independent eateries continue to abstain from social media platforms, PYMNTS Intelligence...

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Claim Debuts Rewards-Based Social Network With $4 Million in Funding
Claim Debuts Rewards-Based Social Network With $4 Million in Funding
December 20, 2023  |  Investments

Rewards-based social network Claim has emerged from stealth with $4 million in new funding. The company announced the seed round on its blog Wednesday (Dec. 20), as well as...

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Meta Launches Small Business Partnership With India’s ONDC
Meta Launches Small Business Partnership With India’s ONDC
December 19, 2023  |  Meta

Meta has teamed with India’s ONDC to help smaller merchants do business on WhatsApp. The partnership with the Open Network for Digital Commerce (ONDC) is...

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Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
December 18, 2023  |  Consumer Insights

While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. By...

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Kroger’s Home Chef Partners With Delish as Grocers Monetize Recipe Content
Kroger’s Home Chef Partners With Delish as Grocers Monetize Recipe Content
December 18, 2023  |  Retail

As grocers seek ways to monetize consumers’ enthusiasm for digital culinary content, Home Chef is partnering with Delish to create meal kits based on the...

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How Brands and Retailers Can Make the Most Out of Pinterest’s Predictions
How Brands and Retailers Can Make the Most Out of Pinterest’s Predictions
December 14, 2023  |  Social Commerce

Navigating the rapid trend cycle can be challenging, but add a dose of inflation and it gets even harder — making it so much harder...

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Threads Begins Testing Interoperability With Other Platforms
Threads Begins Testing Interoperability With Other Platforms
December 13, 2023  |  Meta

Meta-owned social media platform Threads has begun tests related to its previously announced plans to make posts available on other platforms as well. “Starting a test...

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X Sees Quarterly Ad Revenue Drop Amid Content Moderation Concerns
X Sees Quarterly Ad Revenue Drop Amid Content Moderation Concerns
December 12, 2023  |  Social Commerce

X, the social media platform formerly known as Twitter, is reportedly facing a slump in advertising revenue this year. The social media platform has been...

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