With the subscription market becoming increasingly crowded, merchants need to be aware of the factors that may lead to the cancellation of loyal subscribers. PYMNTS...
With consumers getting pre-portioned ingredients from online subscriptions, PYMNTS Intelligence reveals, many are spending less time shopping for groceries in stores. By the Numbers The...
As subscription merchants look to meet consumers’ evolving expectations, flexible plans are becoming an industry standard. By the Numbers The recent PYMNTS Intelligence study “The...
Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via...
Failed payments have an impact on customer churn in the subscription business industry. Among all possible causes, declined card payments account for 50% of all...
When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...
When it comes to gaining and maintaining customers in the competitive retail subscriptions space, PYMNTS Intelligence reveals, offering the ability for consumers to pause and...
Most retail subscription products saw subscriber declines in the last year across demographic groups and subscription modalities, causing top providers to redouble efforts to regain...
As subscription services target younger consumers, Generation Z is proving to prefer shorter stints over long-term commitments. According to findings from PYMNTS Intelligence’s study “The...