Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via...
Failed payments have an impact on customer churn in the subscription business industry. Among all possible causes, declined card payments account for 50% of all...
When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...
When it comes to gaining and maintaining customers in the competitive retail subscriptions space, PYMNTS Intelligence reveals, offering the ability for consumers to pause and...
Most retail subscription products saw subscriber declines in the last year across demographic groups and subscription modalities, causing top providers to redouble efforts to regain...
As subscription services target younger consumers, Generation Z is proving to prefer shorter stints over long-term commitments. According to findings from PYMNTS Intelligence’s study “The...
Various industries are looking into artificial intelligence (AI) and the labor and cost-saving efficiencies it promises. When it comes to leveraging the technology’s novel capabilities...
Subscription management and recurring billing provider sticky.io has partnered with payment decline management firm FlexCharge. This collaboration, announced Tuesday (Oct. 17), aims to address the issue of cart...
Subscribers want a smooth shopping experience: Data from several PYMNTS Intelligence studies shows that 27% of users are likely to cancel their subscriptions if they...