subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Netflix Signed Up 200K in Days After Password-Sharing Crackdown

Netflix Signed Up 200K in Days After Password-Sharing Crackdown
Netflix Signed Up 200K in Days After Password-Sharing Crackdown
June 11, 2023  |  Subscriptions

Netflix’s password-sharing ban hasn’t hurt its subscriber numbers. The streaming service announced May 23 it would begin efforts to block password sharing.  Since then, subscription research...

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Bark Shifts Focus to Resonate With Consumers Beyond Subscriptions 
Bark Shifts Focus to Resonate With Consumers Beyond Subscriptions 
June 06, 2023  |  Subscriptions

Despite the economic changes, pet essentials remain highly valued by pet parents. However, Bark, the omnichannel dog brand known for its BarkBox and Super Chewer...

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Peloton, Lululemon Shift Gears to Respond to Changing Landscape of Fitness Hardware 
Peloton, Lululemon Shift Gears to Respond to Changing Landscape of Fitness Hardware 
May 09, 2023  |  Fitness

Last week PYMNTS reported that Peloton is preparing for a rebranding effort as it expands its knowledge of its customer base and their workout preferences....

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Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
May 08, 2023  |  Subscriptions

As restaurants look to subscription commerce to drive loyalty, fast-casual salad and bowl chain Sweetgreen notes that the model is only effective if it can...

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Discount Subscriptions Combine Consumers’ Two Favorite Features: Convenience and Savings
Discount Subscriptions Combine Consumers’ Two Favorite Features: Convenience and Savings
May 02, 2023  |  Subscriptions

Subscriptions considered discretionary were among the first to go when consumers began slashing their budgets and their providers have generally struggled since. Although there have...

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Cost Drives 56% of All Retail Subscription Cancellations
Cost Drives 56% of All Retail Subscription Cancellations
April 18, 2023  |  Subscriptions

Despite economic uncertainty, retail product subscriptions have proven resilient. February 2023 saw an 11% increase in retail product subscribers compared to September 2022, suggesting that...

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FlexPay CEO: Proposed ‘Click to Cancel’ Subscription Rule Could Harm Good Actors
FlexPay CEO: Proposed ‘Click to Cancel’ Subscription Rule Could Harm Good Actors
April 07, 2023  |  Subscriptions

Almost no one doubts that some subscription companies make it difficult for their customers to cancel. The Federal Trade Commission (FTC) is recommending a streamlined...

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Toku Raises $7 Million to Strengthen LatAm Subscription Commerce
Toku Raises $7 Million to Strengthen LatAm Subscription Commerce
March 23, 2023  |  Investments

Toku has raised $7 million in its effort to bolster subscription commerce in Latin America. The Chilean payments firm announced its seed round Thursday (March...

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EU Customers Warming to Convenience of Retail Subscriptions
EU Customers Warming to Convenience of Retail Subscriptions
March 23, 2023  |  Subscriptions

Competition in the eCommerce space is increasing as customer acquisition costs continue to rise.  Thomas Marks, head of growth at sticky.io, attributes the growing competition to...

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