subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Peloton Drops Free-Membership Tier After Less-Than-Expected Results
Peloton Drops Free-Membership Tier After Less-Than-Expected Results
April 15, 2024  |  Subscription Commerce

Connected fitness company Peloton has stopped offering an unlimited free-membership tier that was once a key part of its growth strategy. Get the Full Story Complete the...

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BarkBox Service Lets Well-Heeled Dogs Fly in Style
BarkBox Service Lets Well-Heeled Dogs Fly in Style
April 14, 2024  |  Subscription Commerce

No pet parent relishes the idea of their dog traveling in a plane’s cargo hold. Get the Full Story Complete the form to unlock this...

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Rent the Runway Drives Loyalty Boost With AI Search Upgrades
Rent the Runway Drives Loyalty Boost With AI Search Upgrades
April 10, 2024  |  eCommerce

As consumers demand more frictionless experiences from their eCommerce merchants, Rent the Runway is seeing its digital rethink drive higher retention. Get the Full Story Complete the...

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Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
April 01, 2024  |  Streaming

Streaming subscription commerce has become a cornerstone of modern entertainment, offering users access to a vast array of content with a simple tap on their...

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Discount Refill Subscribers Demand Flexibility
Discount Refill Subscribers Demand Flexibility
March 26, 2024  |  Subscriptions

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to,...

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Adyen and Cleeng Partner on Subscriber Retention Management in UAE
Adyen and Cleeng Partner on Subscriber Retention Management in UAE
March 26, 2024  |  Partnerships

Adyen and Cleeng have expanded their partnership into the United Arab Emirates (UAE) market. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Paid Subscriptions Credited for Spike in Recorded Music Revenues
Paid Subscriptions Credited for Spike in Recorded Music Revenues
March 22, 2024  |  Subscription Commerce

Global recorded music revenues exploded in 2023, thanks mainly to a surge in paid streaming subscribers. Get the Full Story Complete the form to unlock...

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Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar
Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar
March 20, 2024  |  eCommerce

As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. Get...

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Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. Get the Full Story...

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