subscription retention

Retention Is Name of the Game for Netflix’s AI Strategy

Retention Is Name of the Game for Netflix’s AI Strategy
Retention Is Name of the Game for Netflix’s AI Strategy
January 20, 2026  |  Subscription Commerce

Can entertainment one day turn into software? That’s the near-term future that Netflix is chasing, at least according to executive commentary during the company’s fourth...

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Gen Z Leads Decline in Subscription Renewals
Gen Z Leads Decline in Subscription Renewals
May 26, 2023  |  Retail

Value may outweigh convenience when it comes to recurring subscriptions, as consumers seek any and all avenues to cut costs. Get the Full Story Complete...

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Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
May 08, 2023  |  Subscriptions

Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of...

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3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscription Commerce

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. Get the Full Story Complete the form to unlock this...

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Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away
Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away
January 06, 2021  |  Subscriptions

At a time when merchants are embracing an array of payment options to reduce friction and meet customers where they want to be, when it...

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