Technology

Technology is the sum of techniques, skills, methods, and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation.

Source: en.wikipedia.org

25 Percent Of Customer Services Handled By Chatbots In Two Years

25 Percent Of Customer Services Handled By Chatbots In Two Years
25 Percent Of Customer Services Handled By Chatbots In Two Years
February 20, 2018  |  Chatbots

Chatbots, or virtual customer assistants (VCAs), will be used in 25 percent of customer service and support operations by 2020, up from just 2 percent...

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Cybercrimes Cost Financial Service Firms $18M, On Average
Cybercrimes Cost Financial Service Firms $18M, On Average
February 14, 2018  |  Fraud Prevention

Financial services firms, above any other industry, rack up the most in damages following a cyberattack, a new report from Accenture and Ponemon Institute found....

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Senators Raise IP Concerns Over Chinese Access
Senators Raise IP Concerns Over Chinese Access
February 13, 2018  |  Cybersecurity

Telecommunications firms and joint ventures are serving as conduits for China to gain insight and access to intellectual property and sensitive U.S. technologies, according to...

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Alibaba Plans Tech-Driven Winter Olympics 2022
Alibaba Plans Tech-Driven Winter Olympics 2022
February 12, 2018  |  Merchant Innovation

Chinese eCommerce company Alibaba has big plans for the 2022 Winter Games in Beijing, envisioning a more technology-driven event through which all stakeholders make more...

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HomePod: The Early Reviews Are In (And Not So Pretty)
HomePod: The Early Reviews Are In (And Not So Pretty)
February 07, 2018  |  Apple

After a big introduction last fall — followed by a long wait during the holiday season that Apple decided to sit out — the much speculated-upon HomePod...

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To Blunt Fraud, Chase The Consumer, Not The Fraudster
To Blunt Fraud, Chase The Consumer, Not The Fraudster
February 07, 2018  |  Cybersecurity

Here’s a novel concept in the eternal battle against payments fraud: Chase the customer. Get the Full Story Complete the form to unlock this article...

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Bridging The 40 Percent Gap In Online Banking
Bridging The 40 Percent Gap In Online Banking
January 31, 2018  |  Authentication

In life, 40 percent of anything is a lot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Luxury Retail Still Taking A Pass On AI
Luxury Retail Still Taking A Pass On AI
January 29, 2018  |  Retail

Earlier this month, Saks Fifth Avenue President Marc Metrick told CNBC that the luxury retailer didn’t need fancy artificial intelligence (AI) to help it succeed...

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