The Data Point

QSRs Add Voice AI, but Consumers Aren’t Biting
QSRs Add Voice AI, but Consumers Aren’t Biting
November 20, 2023  |  Today In Data

Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a...

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45% of Consumers Hardest Hit by Inflation Carry Revolving Credit Card Balances
45% of Consumers Hardest Hit by Inflation Carry Revolving Credit Card Balances
November 17, 2023  |  Consumer Finance

As the impact of rising prices on bill payments becomes more pronounced, U.S. consumers are increasingly relying on credit cards to manage their finances. Cardholders...

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Gen Zs Live With Family to Save Money; Gen Xs as Caregivers
Gen Zs Live With Family to Save Money; Gen Xs as Caregivers
November 16, 2023  |  Consumer Insights

Household composition, particularly the ratio between income earners and household members, is a critical factor in assessing a consumer’s financial stability, especially with the escalating...

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Forty Percent of Millennials Use Mobile Wallets to Pay Bills the Day They’re Due
Forty Percent of Millennials Use Mobile Wallets to Pay Bills the Day They’re Due
November 15, 2023  |  Mobile Wallets

The popularity of digital bill payments is increasing as more and more consumers seek convenience and efficiency in managing their finances. Get the Full Story...

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Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
November 14, 2023  |  Subscription Commerce

In recent months, the momentum of retail product subscriptions has waned, as consumers grapple with headwinds from economic challenges and a rising cost of living....

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Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
November 13, 2023  |  Connected Economy

In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...

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Rural Consumers Shun Digital Healthcare Services
Rural Consumers Shun Digital Healthcare Services
November 10, 2023  |  Healthcare

The use of digital health and wellness tools has become increasingly important, proving particularly crucial in rural areas with limited brick-and-mortar healthcare facilities. Despite this,...

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Nearly 60% of Consumers Without Paycheck Pressures Have a Side Hustle Just For Fun
Nearly 60% of Consumers Without Paycheck Pressures Have a Side Hustle Just For Fun
November 09, 2023  |  Consumer Finance

Inflation has heightened the cost of living, prompting consumers, especially those living paycheck to paycheck, to look for extra ways to supplement their regular income....

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Nearly 40% of Consumers Want Payments and Credentials Vault
Nearly 40% of Consumers Want Payments and Credentials Vault
November 08, 2023  |  Security & Fraud

In today’s modern commerce landscape, convenience-driven shoppers increasingly desire a frictionless checkout experience and are embracing the ability to use stored credentials for seamless payments....

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