Retailers are borrowing from the direct-to-consumer playbook in their new store concepts. Plus, resale marketplaces find a “compelling opportunity” among the supply chain bottleneck, and...
Peloton’s drop and Planet Fitness’ rise could signal the end of the growth of connected fitness. Plus, Amazon gives deals to customers who use payment...
Bogus returns, promotion abuse and other customer service tricks are costing large retailers upwards of $90 billion. Plus, we have all the latest news from...
Etsy positions itself as the antidote to commoditized eCommerce platforms. Plus, Wayfair hints that it will have a larger physical presence next year, and shopping...
The Affirm president sees BNPL offerings as a way to increase flexibility and transparency for consumers and merchants. Plus, Allbirds goes public and expects to...
Kohl’s and Best Buy are setting up for a self-service holiday shopping season. Plus, the direct-to-consumer approach is overhauling the mall-based ear-piercing market, and retail...
Amazon says brick-and-mortar locations will help the retailer expand its omnichannel offerings for shoppers. Plus, consumers will continue relying on a blend of home gyms...
Retailers are relying on subscriptions and personalization to help them deepen their relationships with their customers. Plus, small and medium-sized businesses are still a long...
Discover how Google’s shoppable magazine highlights the changes in commerce. Plus, holiday shoppers are already relying heavily on Amazon to fill their wish lists, and...