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What Happens When the Customer You Rejected Was Real

What Happens When the Customer You Rejected Was Real
What Happens When the Customer You Rejected Was Real
June 10, 2026  |  Digital Identity

Digital identity verification has long been measured primarily by one standard: how effectively it stops fraud. But new data suggests many organizations may be focusing...

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PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
June 02, 2026  |  Digital Identity

As companies race to defend against bots, deepfakes, synthetic identities and other AI-powered fraud attacks, many are creating a second crisis. Their legitimate users are...

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79% of Firms Now Verify Identity at Login
79% of Firms Now Verify Identity at Login
May 22, 2026  |  Digital Identity

Agentic artificial intelligence may soon test the weakest point in a company’s identity system, but PYMNTS Intelligence data suggest the strongest defense may be a...

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Why the DIY KYC Model Is Facing a Fraud Reality Check
Why the DIY KYC Model Is Facing a Fraud Reality Check
May 14, 2026  |  Digital Identity

A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification...

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Trulioo Sees 10x Gains From Smarter Data Use
Trulioo Sees 10x Gains From Smarter Data Use
May 01, 2026  |  Fraud Prevention

Watch more: What’s Next in Payments With Trulioo’s Hal Lonas Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Bots Are Turning Identity Verification Into a Full-Time Job
Bots Are Turning Identity Verification Into a Full-Time Job
April 24, 2026  |  Digital Identity

In the early days of digital commerce, identity verification was a front-door exercise. It represented a necessary, but narrow, checkpoint designed to confirm that a...

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Why AI Needs the Right Humans in the Loop
Why AI Needs the Right Humans in the Loop
April 21, 2026  |  Opinion

Humans are the most critical link in AI governance, Trulioo Chief Risk and Strategy Officer Chad Gerhardstein writes in a new PYMNTS eBook, “AI Runs...

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71% of Billion-Dollar Firms Face Agent Identity Threats
71% of Billion-Dollar Firms Face Agent Identity Threats
April 17, 2026  |  Digital Identity

Agent-driven identity threats are becoming a defining challenge for enterprises as they scale revenue and expand across markets, increasing fraud risk and customer friction. “Scale...

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