(source: en.wikipedia.org)
Mercedes has turned to Microsoft to expand on its use of in-car artificial intelligence (AI). Beginning Friday (June 16), the carmaker will begin beta testing...
While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...
Speaking of generative AI — as everyone seems to be doing now — voice applications of this powerful technology are already transforming business, and consumer demand for...
The connected economy expands with each new activity consumers perform via digital means, and those are increasing, as the average consumer now engages in 28...
As more consumers use voice assistants, restaurants are driving loyalty with frictionless ordering. The Context For restaurants, any ordering and payment channel that removes friction...
Panera Bread has begun letting its loyalty membership customers order via Amazon’s Alexa. “Ordering with Alexa provides convenience for MyPanera members and allows them to...
Apple is reportedly developing devices to upset Amazon and Google’s smart home dominance. These new devices would include new displays and a faster TV top...
The 2023 Consumer Electronics Show (CES) is a wrap, dominated by Amazon announcements and a string of digital health unveilings. Drawing a throng of live...
CES 2023 is spotlighting smart homes and digital health as concepts like the metaverse languish. Officially kicking off Thursday, Jan. 5 at its accustomed set...