Today in food commerce, Burger King tests out new chicken sandwiches to drive digital sales, while Square integrates with conversational artificial intelligence (AI) company SoundHound....
With the difficult labor market restaurants are facing, many purpose-built technology companies have come to the fore, offering automated solutions to make operational processes more...
Today in food commerce, DoorDash announces an integration with Wix to enable fulfillment through restaurants’ websites, while a pizza chain tests out artificial intelligence (AI)...
Since the start of the pandemic, restaurants that never thought they would open drive-thru locations have been changing course in response to widespread demand for...
Restaurants on the leading edge of voice commerce may have to expect consumer hesitancy. Get the Full Story Complete the form to unlock this article...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...
The quip “give the people what they want” aptly describes global shopper behavior as new research finds that the right digital features smartly deployed are...
Voice was at the heart of commerce long before the Sumerians invented cuneiform, and 5,000 years later, that fact is coming full-circle as consumers of...
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...