Today In Data

Accelerating Innovation To Create Convenience

Finding solutions that work is great. But solutions that work everywhere for anyone who wants to use them is even better. Which is a tall order, particularly when it comes to things like building better ATM self-service technology, where the pace of innovation is oftentimes uneven. Or when introducing mobile upgrades and customers aren’t on the same page. Still, some are doing it right — and doing it quickly. Top-performing financial institutions can roll out new innovations a full 2.5 months faster than their medium-performing counterparts. As we learned from commercial real estate innovator Knotel this week, it’s not about the right solution; it’s about the right solution for the right user.

85 million: The number of worldwide merchant outlets that will accept card payments by 2022.

73 percent: The share of top-performing financial institutions (FIs) that test new features with customers.

50: The number of different types of transactions a consumer can perform on an ATM in Spain.

30 percent: The amount of commercial real estate firms that lease over and above their actual need to preserve access to the space.

5.9 months: The amount of time it takes top-performing FIs to move innovations to market.

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